Fleet Sales Account Manager na FAMILY EXPRESS CORPORATION

Description

Job title: Fleet Sales Account Manager                

FLSA status: Exempt

Department: Petroleum     

Reports to: Director of Petroleum Marketing

Position Summary: The Fleet Sales Account Manager is responsible for driving growth and retention of the company’s fleet card programs, including WEX (Wright Express) and Fleet Perks+, across the operating footprint. This role combines inside and outside business-to-business (B2B) sales, with primary responsibilities in prospecting, onboarding, and managing commercial fleet customers. The position requires frequent in-person client visits, strong relationship management skills, and collaboration with internal teams to ensure smooth onboarding and ongoing account usage.

General Purpose: Responsible for driving sales and managing customer relationships for our fleet card programs, including WEX (Wright Express) and Fleet Perks+. The representative will identify new commercial fleet accounts, manage the sales cycle, and ensure customer satisfaction.

Position Responsibilities

• Prospect, qualify, and onboard new commercial fleet customers to the WEX and Fleet Perks+ programs.
• Promote Fleet Perks+ for local loyalty and ensure customer awareness of program benefits.
• Provide account management, including monitoring and reporting on account usage, resolving issues, and identifying opportunities for increased adoption.
• Collaborate with marketing on targeted outreach initiatives, events, and promotional campaigns to drive program awareness.
• Attend trade shows, networking events, and client meetings to build relationships and generate leads.
• Maintain accurate sales activity records in CRM and generate regular performance reports.
• Partner with Wholesale Sales and Retail Fuel Dispatch teams to identify cross-selling opportunities for bulk fuel purchases.
• Conduct account reviews to ensure customer satisfaction and long-term retention.
• Support the company’s “Living Brand” values through leadership, collaboration, and exceptional customer service.
• Other duties as assigned.

Requirements

Role Qualifications:

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum 2 years of B2B sales or account management experience.
• Proven track record of meeting or exceeding sales targets.
• Proficiency with CRM software and Microsoft Office Suite.
• Valid driver’s license and reliable transportation for field travel.
• Ability to work flexible hours, including evenings and weekends as needed.

Preferred Qualifications:

• Experience in the fuel, transportation, or fleet industries.
• Knowledge of sales forecasting, pipeline management, and pricing strategies.
• Familiarity with marketing and promotional tactics.
• Background in logistics or supply chain management.

Essential Skills and Experience:

• Excellent verbal and written communication.
• Strong negotiation and persuasive abilities.
• Relationship-building with diverse client groups.
• Analytical thinking and problem-solving.
• Time management and ability to work independently.
• High accountability and attention to detail.
• Flexibility to adapt to changing priorities.
• Team collaboration and conflict resolution skills.

Physical demands and work environment:

• Physical Demands:
• Regularly required to stand for prolonged periods; walk, reach, climb, balance, stoop, kneel, crouch; talk and hear; and use hands to handle or feel.
• Must be able to lift and/or move up to 50 pounds with or without reasonable accommodation.
• Requires ability to operate a vehicle and travel frequently to client locations, trade shows, and events.
• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment:
• Primarily office-based with frequent travel to client sites, events, and networking activities.
• Flexibility to work all shifts, all days of the week when necessary.
• Ability to tolerate extreme temperatures for a minimum of 30 minutes.
• Exposure to noise and activity in busy retail environments may occur.