Rent Collection Specialist na Saturday Properties LLC
Saturday Properties LLC · St. Louis Park, Estados Unidos Da América · Onsite
- Professional
- Escritório em St. Louis Park
Description
We’re a growing real estate company on the cutting edge. What sets us apart is our dynamic culture: we focus on having the right people in the right seats. By prioritizing work/life wellness, our team members are fully-focused and happy while at work. We develop more than properties, we develop people.
The Rent Collection Specialist works closely with Property Managers to support daily rent collection activities across our property portfolio. This role focuses on processing payments, tracking resident accounts, and maintaining positive communication with residents.
Essential Duties and Responsibilities
Payment Collection
- Monitor and record online and manual rent payments through property management software
- Tack past-due accounts and prepare late payment notices, and other required legal correspondence
- Generate monthly collection reports, maintain comprehensive delinquency records, and coordinate with property managers regarding past due accounts
Eviction Processing
- Initiate eviction proceedings for non-compliant residents following state and local regulations
- Prepare and file necessary legal documents with appropriate courts
- Maintain accurate documentation for all legal proceedings and court communications
Resident Communication
- Respond to resident inquiries regarding payment methods, account balances, and payment arrangements
- Provide professional customer service while handling sensitive situations with discretion and maintaining collection standards
Competencies:
Be Helpful
Be present and Make it Easy
Be Fun
Be someone that people want to work with and make time for friends, family, and your own passions
Be Better
Be constantly improving, be curious, figure out a better way
Be a Team Player
Put the success of the team ahead of themselves and raise the performance of everyone around them
Take Action
Display urgency- come prepared and make the best decision possible with the information in front of you
Do the Right Thing
Own our mistakes, make it right, and move forward
Requirements
Minimum Qualifications:
- High school diploma or equivalent
- Experience in collections, accounts receivable, or property management
- Excellent written and verbal communication skills
- Strong attention to detail and organizational abilities
- Ability to handle sensitive situations with professionalism and discretion
Preferred Qualifications:
- Yardi experience
- Bilingual