Manager I ( Municipal Parking Department) na City of Detroit, MI

About the Department

Under general supervision, plans, manages, coordinates, and administers portions of a department or city-wide control, operational, or reporting function.  An employee in this class is accountable and responsible for the management activities of a specific portion of a departmental control, operational, or reporting activity or for providing a citywide service function of equal responsibility.

Position Duties

• Manages the methods, procedures, work flow, priorities, and operations of a department major section or staff activity.

• Develops and implements methods to evaluate current systems and identifies critical areas for improvement.

• Develops and implements procedures to improve processes and quality of services.

• Aligns operational goals with department strategic plan and coordinates their implementation and evaluation.

• Manages Function's tasks and obtains approval and assistance from higher-level management for actions to broaden service or control strategies.

• Administers the implementation and management of special programs and projects.

• Instruct employees on policy interpretation.

• Participates in joint activities with other division managers and department representatives to address customer service concerns.

• Implements and evaluates plans to resolve organizational and operational problems.

• Establishes goals, measurements, and performance standards aligned with department mission.

•  Evaluates employee performance through collaboration on assignments and projects and review of results.

• Collaborates with employees on their professional skills and competency development.

• Confers with employees on questions and concerns of performance, attendance, conduct, and changes to policies and procedures.

• Prepares section annual budget.

• Supervises and prepares analytical and statistical reports.

• Serves on committees and teams for special projects and initiatives.

Minimum Qualifications

Bachelor's degree in a related field of study.  Certain positions may prefer, or require, a Master's or Juris Doctor degree.
 
Five years of work related experience that includes two years of professional administrative experience directly related to the specified position, including line supervisory or team leader responsibility and authority.
 
Equivalent combinations of education and experience that provide the required knowledge, skills and abilities will be evaluated on an individual basis.

Other Qualifications

SUBJECTS AND WEIGHTS

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications (T.E.P.): 30%
• Total Interview and Evaluation of (T.E.P.): 100%

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 points