Crew Leader Banquets na 1-800-FLOWERS.COM, INC

The Crew Lead is responsible for training, supervision and accuracy of the work being performed by the line staff and for their gift quality and accuracy of the work being performed.  Additional responsibilities include training of processes and procedures, assigning personnel to teams and tasks, accurate and timely record keeping, documentation of employee activities and time keeping.

• Train and verify team leader and other personnel duties and tasks.
• Coaches, counsels, and writes PIA’s. Some direct contact with Human Resources/ Employee Relations.
• Assigns personnel to work teams and /or tasks.
• Achieves standards of efficiency, quality, and record accuracy to include production paperwork, fruit usage, reject paperwork.
• Assures production is performed accurately, timely and efficiently.
• Verifies employee documents and timekeeping.
• Use Basic Principles and confidentiality when dealing with coworkers.
• Reports unsafe or unusual condition of equipment, materials, and product to Supervisor.
• Promotes continuous process improvement and waste reduction.
• Compliance with company attendance standards.