Business Analyst, IT Applications na TiVo | Jobs at TiVo
TiVo | Jobs at TiVo · San Jose, Estados Unidos Da América · Hybrid
- Professional
- Escritório em San Jose
Description
- Work closely with the business lead in the US, EMEA, India and APAC to define the requirements and end to end business process flows
- Partner with the business leads to understand the process and needs. Translate them into functional and technical specifications.
- Identify and recommend process improvement and optimization
- Collaborate with key business teams to collect data to understand and maintain focus on their analytical requirements including critical metrics and KPIs
- Perform data analysis and identify patterns and trends
- Lead the design and implementation of ERP, sales and IT solutions ensuring they meet business requirements and industry standards
- Develop end-to-end solution design documents
- Configure and customize applications based on business needs
- Collaborate with integrations team to design and implement integrations between the business systems
- Provide guidance on support on best practices for data mining, analysis and visualization
- Work closely with the business teams to align application capabilities with organizational needs
- Partner with the business teams to identify their needs, manage expectations, mitigate risk and provide timely delivery
- Provide guidance on application capabilities, potential solutions, and best practices
- Communicate complex technical concepts to non-technical stakeholders effectively
- Lead the project implementation from scoping, requirements gathering, design, build, testing, conversion, cutover and go live
- Ensure projects are completed on time, within scope and budget
- Communicate the requirements and solution design to the offshore development team
- Proactively analyze data to answer key questions related to business performance drivers and advise which areas need improvement in efficiency and productivity
- Present clear and concise reporting to stakeholders using visualization tools
- Provide user training and walkthrough that the business users need to perform their daily work
- Review and develop project documentation (configuration, functional design, technical design, data migration, cutover) and ensure it conforms to the best practice and approach
- Prepare test cases and assist/support UAT
- Stay updated with latest features and functionalities of ERP, Sales and IT systems
- Identify opportunities for process improvements and system enhancements
- Implement best practices to optimize performance and usability.
- Bachelor’s degree in information technology, CS, or related field
- 4 years of hands-on experience in the implementation and support of Enterprise applications (like NetSuite, ServiceNow or Salesforce)
- Strong analytical and problem solving skills
- Familiarity and moderate proficiency with relevant technologies like Salesforce, ServiceNow, NetSuite
- Data analysis and reporting skills
- SQL and Excel skills with aptitude for learning other analytical tools
- Familiar with visualization tools like Tableau and Power BI
- Proficient in transforming and preparing data for analysis
- Proven experience as a business analyst or similar role
- In-depth functional knowledge of Financials, Order Management, Revenue Recognition, Tax, Procurement, Sales, Marketing, and IT Service/Operations Management
- Excellent project management, organizational, communication and inter-personal skills.
- Strong understanding and experience in designing end-to-end business process flows.
- Must have a learning and growth mindset and ability to work with minimal supervision.