Health Information Specialist na North Central Health Care

The Health Information Specialist Opportunity:

The Health Information Specialist is responsible for ensuring the accurate and timely scanning and maintenance of patient charts, supporting quality reporting, and assisting with release of information (ROI) requests.  This position is also responsible for providing customer care to clients, patients, staff, and external parties while adhering to North Central Health Care policies and procedures.  This role is essential in maintaining the integrity and accessibility of health records within the organization.

Compensation and Benefits:

• The pay range for this role is $19.16 to $20.86 for an HIS 1 and $21.47 to $23.37 for an HIS 2, based on education and experience.
• This job is full-time and in person.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, employee assistance program, newly updated facility, and more.
• As a full-time employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 6.95% and NCHC will match this at 100% each pay period!

What Qualifies You:

Minimum Qualifications:

• Health Information Specialist I = High School Diploma/GED.
• Health Information Specialist II = Associate’s Degree
• One or more years of experience working in a healthcare or behavioral health setting.
• Prior customer service or medical office experience.
• Proficiency in Microsoft Office programs.
• Attention to detail.
• Ability to communicate and work well with team members.

Preferred Qualifications:

• Knowledge of health information management principles.
• Certification as a Registered Health Information Technician (RHIT) or equivalent.
• One or more years of experience in a healthcare setting or behavioral health setting.
• Knowledge of medical terminology and clinical workflows.
• Familiarity with HIPAA regulations.

What a Health Information Specialist does at NCHC:

• Maintain regular on-site attendance with minimal or no tardiness.
• Complete any company assigned learning modules by designated deadlines.
• Adapt to dynamic and changing workflows.
• Pay close attention to detail.
• Manage time effectively and work in a high-volume environment.
• Work both independently and as part of a team with minimal supervision.
• Handle incoming and outgoing calls, faxes, emails, and other communications.
• Remain calm in stressful situations.
• Conduct compliant record retention and destruction processes.
• Scan and accurately index patient documents into the electronic health record (EHR).
• Perform audits of patient records to ensure completeness and accuracy.
• Correct any discrepancies or errors in patient records.
• Assist in compiling data for quality reporting and performance improvement initiatives.
• Adherent to organizational policies and procedures related to health information management.
• Ensure the confidentiality and security of protected health information (PHI).
• Verify authorizations and ensure the accurate and timely release of patient information as per organizational and regulatory requirements.  
• Provide courteous and efficient services to clients, patients, staff, and external parties.
• Work collaboratively with other HIM staff and healthcare professionals.
• Participate in department meetings and contribute to continuous improvement efforts, including ongoing training and development opportunities.  
• Stay updated on changes in regulations and best practices in health information management.
• Maintain understanding of HIPAA, Joint Commission, state/federal regulations, and NCHC policies and procedures.
• Perform other duties as assigned by the HIM Manager.

About North Central Health Care:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs approximately 775 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.