Program Assistant - 4736 na BronxWorks

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that help in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission.

RESPONSIBILITIES

• Disseminates information to prospective members about workforce development program offerings by following department/program established procedures. 
• Distributes program services program information throughout the community. Including travel to events and other various locations across the Bronx.
• Assist in outreach, intake, orientation, and case management of participants.
• Help collect, enter, update and report data for performance-based contracts.
• Support program staff in assigned tasks and projects to accomplish program, department, and agency goals.
• Maintain office efficiency by planning and implementing office systems, layout, and equipment procurement, maintain and replenish inventory, checking stock to determine inventory levels, and anticipate needed supplies.
• Place purchase orders for supplies, equipment, and food.
• Perform other related duties as required and/or assigned.

QUALIFICATIONS

• High School Diploma or HSE required and 2 years of experience working as a Program Assistant preferred.
• Engaging “consumer service” personality and detailed orientated skills are essential
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources is a plus.  
• Friendly, professional demeanor both in person and over the telephone.
• Excellent communication skills, well-organized, and motivated.
• Enthusiasm and respect for working with low-income adult population.
• Knowledge of Salesforce database is a plus.
• Digital outreach background is a plus 
• Dresses in a manner appropriate to the position.
• Provide clerical support by answering the telephone, photocopying, word processing, scoring test cards, preparing mailings and other duties as assigned.
• Bi-lingual fluency and literacy in Spanish preferred

 PHYSICAL REQUIREMENTS 

• Ability to use a computer for prolonged periods. 
• Ability to occasionally lift and/or move up to 10 pounds. 
• Ability to stand, walk, or sit for long periods of time. 
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. 
• Ability to bend and retrieve objects and/or documents. 
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. 
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. 

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].