Security Guard na Worcester Art Museum

Description

The Worcester Art Museum is seeking dedicated and reliable individuals to join our Security team as Part-Time Security Guards. This non-exempt position offers an hourly wage of $16.25. Security Guards serve as the eyes and ears of the Museum behind the scenes, ensuring the safety of the artwork, building, and staff. This role is primarily back-of-house, with responsibilities centered on monitoring security systems, controlling access to secure spaces, and facilitating deliveries and authorized entry. Guards are not stationed in public galleries and do not serve as frontline visitor-facing staff.

Activities can vary between shifts. Sometimes you will conduct rounds throughout the facility, checking doors, alarms, and mechanical areas, while also documenting daily activities and reporting any anomalies. Some shifts may be more focused on accepting deliveries and signing in visitors and contractors. Following established departmental protocols is essential, including promptly contacting the appropriate parties in the event of an emergency. We are looking for individuals with confidence and sound judgment who can take initiative and act decisively when situations arise, while also maintaining clear communication with management and colleagues.

We are currently hiring for day (8:00 AM–4:00 PM) and second (4:00 PM–midnight) shifts. Candidates must be available to work weekends and holidays, as coverage is required at all times. The second shift often involves the most schedule variability due to evening events. Day shift guards play an important role in managing daytime access and supporting Museum operations while staff are on site. This position best suits individuals who are comfortable working independently in a structured, behind-the-scenes environment with limited direct interaction with the public.

Position Title: Security Guard

Employment Type: Part Time, Non-Exempt

Department: Security

Division: Operations

Reports to: Security Manager

Supervisory Responsibilities: None

Salary Range: $16.25 Hourly

What do you need to be successful in this role?

• Comfort with Technology is a Must: You will be using and learning new and existing technology systems, including monitoring equipment, and are required to keep up to date with your email for information from management. 
• Exceptional Attention to Detail: This is essential for monitoring systems, conducting thorough rounds, identifying mechanical issues or leaks, and ensuring nothing is out of place
• Adaptability and Resilience: The ability to adjust quickly to changing situations and deal with something that might change at the last minute is crucial
• Strong Communication Skills: You'll need to effectively communicate details verbally and in writing and interact with external contractors and museum staff daily. This role involves a significant amount of internal guest services, as you will interact with every department in the museum.
• Team Collaboration: You will be working with a diverse team. You must be open to working with and understanding different viewpoints from multiple backgrounds
• Prior experience in security or monitoring systems is preferred, but not strictly necessary. Strong customer service experience can be an excellent alternative qualification.

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.