IT Systems & Network Administrator na National Fire Sprinkler Association

Description

About NFSA

The National Fire Sprinkler Association (NFSA) is the leading voice for the fire sprinkler industry—advocating for fire safety, training, and innovation nationwide. Our mission is simple but powerful: to save lives and protect property through the widespread use of fire sprinklers. Every role at NFSA contributes to this life-saving mission.

The Role

Are you an IT professional who thrives on keeping systems secure, reliable, and user-friendly? NFSA is looking for an IT Systems & Network Administrator to support 80+ employees nationwide. You’ll combine hands-on IT support with strategic technology planning, making an immediate impact on staff productivity and long-term organizational success.

Join a collaborative and mission-driven trade association team that values professional development, integrity, and continuous improvement. If you’re detail-oriented, tech-savvy, and take pride in dependable, well-executed operations, we want to hear from you.

Requirements

POSITION REQUIREMENTS

IT Systems Administration

· Oversee daily operation of IT systems, networks, software, and hardware across the organization.

· Manage Microsoft 365, Teams, SharePoint, and other collaboration tools.

· Administer user accounts, permissions, and security groups.

· Provide tier-1 and tier-2 technical support to staff (hardware, software, connectivity issues).

· Manage and maintain cybersecurity protocols, including firewalls, endpoint protection, and regular vulnerability assessments.

· Coordinate data backup and disaster recovery procedures.

· Coordinate Managed Service Provider (MSP) Contractor.

· Ensure data integrity, security, and compliance with applicable regulations.

Database & Data Management

· Maintain and optimize organizational databases, including member records.

· Develop and maintain APIs for internal and external data exchange.

Technology Planning & Strategy

· Assess technology needs and recommend solutions that align with budget and organizational priorities.

· Stay informed on emerging technologies relevant to membership associations and nonprofits.

· Plan and manage technology-related projects from concept to deployment.

QUALIFICATIONS AND SKILLS

· Bachelor’s degree in computer science, information technology, or related field, or combination of equivalent experience.

· 5+ years in IT administration (systems, networks, or security).

· Proficiency in 

o Microsoft 365 administration, Azure Active Directory, and network management.

o Web Hosting and Frontend: DNN, WordPress, HTML5, Domain Administration.

· Familiarity with cloud platforms (AWS, Azure).

· Strong understanding of cybersecurity principles and best practices.

· Excellent problem-solving, multitasking, and communication skills.

PREFERRED EXPERIENCE

· Experience with CRM systems (e.g., Microsoft Dynamics, Salesforce).

· Ability to design, develop, and maintain internal and public-facing web applications, including the organization’s website, member portal, and custom tools.

· Experience with integration of third-party platforms such as CRM, event management, email marketing, and payment processing systems (e.g. Stripe, Square).

· Experience managing multiple simultaneous projects and priorities including IT specialist vendors.

· Familiarity with IT procurement and vendor management.

· Technical support including hardware acquisition, commissioning, and support.

WORK ENVIRONMENT

This position is in-person and based at NFSA’s Headquarters in Linthicum Heights, MD.