Account Executive, Direct Marketing na Streamworks

Account Executive, Direct Marketing

Full Time – Day Shift – Monday – Friday

$85,000 - $120,000

Summary

The position reports to the Vice President of Business Development with the exclusion focus on high client service levels and business growth to assigned accounts across a variety of markets. 

As an Account Executive you will be responsible for effectively communicating the features and benefits of our products and services to assigned accounts. You will be positioned as a skilled expert in the direct marketing challenges our clients face, build relationships with key decision makers at all levels, and grow the partnerships by consistently presenting the clients with a variety of ideas and solutions using a consultative approach.

Qualified candidates will engage with clients, have a strong understanding of the client’s direct marketing needs, identify value-added solutions, provide solution-based recommendations and proposals, and seamlessly execute with the highest level of detail and follow-through.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients, fostering strong, proactive, and enthusiastic relationships.
• Own regular client communications and ensure client satisfaction through consistent, solution-oriented engagement.
• Conduct on-site and virtual client visits in a professional, client-centric manner.
• Cultivate strategic relationships and partnerships with all assigned accounts.
• Develop multiple points of contact within each client organization to strengthen the partnership, improve visibility, and support long-term retention and growth.
• Field client inquiries and coordinate with internal departments and external partners to deliver accurate proposals, estimates, and recommendations.
• Perform quarterly and annual client business reviews.
• Actively network and build relationships within assigned industries to identify opportunities, stay informed on trends, and strengthen the company’s presence.
• Become an insider to each client’s industry - developing a strong understanding of their challenges, terminology, competitive landscape, and business goals to deliver more strategic, relevant solutions.
• Represent the company at relevant industry trade shows, conferences, and networking events to stay current on market trends and expand professional relationships.

Direct Marketing Strategy & Program Performance

• Leverage expertise in direct marketing to identify opportunities that drive improved response and lift across client programs.
• Provide data-driven recommendations for A/B testing, creative strategies, segmentation, and personalization enhancements.
• Analyze campaign performance and translate insights into actionable program improvements and optimization strategies.
• Support clients with test planning and performance reviews, ensuring key learnings are applied to future campaigns.
• Stay up to date on industry best practices and trends to provide proactive, strategic guidance.

Project & Program Oversight

• Lead contract negotiations, program onboarding, and client deliverables from start to finish.
• Create detailed project estimates and proposals, presenting them clearly and confidently to clients.
• Review all major deliverables to ensure alignment with client expectations and company standards.
• Ensure programs are structured for both efficiency and profitability.
• Work closely with Account Managers to maintain visibility into project status, identifying risks and advocating for client success.

Cross-Functional Coordination

• Communicate client needs effectively to production and support teams to ensure seamless execution.
• Collaborate across departments to deliver high-quality, accurate, and on-time projects.
• Provide strategic recommendations related to database services, list targeting, program enhancements, and process improvements.

Performance & Sales Goals

• Consistently meet or exceed sales and client service performance goals.
• Proactively identify mutually beneficial opportunities within assigned accounts.
• Demonstrate a high degree of accuracy, follow-through, and accountability in all aspects of the role.

Requirements & Qualifications

Education & Experience

• Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience).
• 5+ years of experience in account management, client services, or marketing strategy roles, ideally within direct marketing, print, or integrated marketing environments.
• Proven experience managing complex programs, estimates, and timelines across multiple clients and internal departments.
• Experience with contract negotiation, program onboarding, and proposal development.

Industry Knowledge

• Strong understanding of direct marketing principles, including testing strategies, segmentation, personalization, and campaign performance analysis.
• Familiarity with print production, inkjet and digital press workflows, and data-driven marketing technologies is a plus.
• Ability to stay informed and active within assigned industries, including attending trade shows and networking events.

Skills & Competencies

• Exceptional client communication and presentation skills, both verbal and written.
• Ability to develop and maintain multiple strategic relationships within client organizations.
• Analytical thinker with the ability to review program data and provide performance insights and recommendations.
• Comfortable presenting proposals, business reviews, and new strategies to both marketing and executive-level stakeholders.
• High attention to detail and follow-through; able to manage multiple deadlines and priorities.
• Collaborative team player with strong interpersonal skills and a proactive, solutions-oriented mindset.

Other Requirements

• Ability to travel as needed for client site visits, trade shows, and industry events.
• Proficiency in Microsoft Office Suite; familiarity with CRM and project management tools (e.g., Salesforce, Asana, HubSpot) is a plus.

Language Skills

• Ability to independently communicate verbally in English
• Ability to read and comprehend written and verbal instructions in English 
• Excellent communication skills – written, verbal, and listening

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is frequently required to stand; walk and sit.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans’ status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.

We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information. 

Streamworks

3640 Pheasant Ridge Drive

Blaine, MN  55449

All offers of employment are subject to the successful completion of a background check  

In this role you will be trusted with confidential information as well as protected health information

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.