International BSC Administrator na Heidelbergmaterials

The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies.

This role requires fluency in the Czech and/or Slovak language (written and spoken).

The International BSC Administrators process invoices, purchase requisitions and other transactions for various HM countries, delivering quality services efficiently and without delay.

Key accountabilities 

• Transaction Processing – processing high volumes of transactions within given focus area (typically accounts payable, central purchasing administration, master data management, document validation, or cash application – although this list is not exhaustive) 

• Customer Service - providing timely and meaningful responses to customers, suppliers and internal stakeholders, ensuring that their queries are professionally handled. 

• Compliance – ensuring all processes are run in accordance with given training and documentation, and that all controls are adhered to. Work within Service Level Agreements on a ‘right first time’ basis. 

• Issue Escalation – Escalate any issues or hurdles to line immediately to line management. 

• Continuous Improvement – highlight areas of inefficiency or bottlenecks to line management.  Support on CI implementation projects when requested. 

Financial & Non-Financial accountabilities

Providing services to various HM companies and geographies. 

Consistently meeting personal processing targets – which vary depending on the process area. 

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