Enrollment Coordinator na University of Maryland

The University of Maryland, School of Nursing is currently recruiting for an Enrollment Coordinator (Academic Support Services Coordinator). The Enrollment Coordinator independently coordinates the operational tasks involved in the day-to-day administration of admissions in the Office of Admissions at the University of Maryland, School of Nursing (UMSON). This position provides insight to and a knowledge base for various processes, procedures, and systems used for the recruitment and admittance of prospective undergraduate and graduate students by the Office of Admissions.

The Office of Admissions supports the University's goals to recruit, admit, and enroll a diverse undergraduate and graduate student body. The mission of UMSON is to develop pre-eminent leaders in nursing education, research, and practice. As a catalyst for creativity and collaboration, we engage diverse groups of professionals, organizations, and communities in addressing local, national, and global health priorities. Together, faculty, staff, and students create a rich and vibrant working and learning environment where knowledge is created and shared. A passion for discovery permeates the educational process and advances the use of evidence as the basis for nursing practice. Accordingly, we are recognized for our scientific knowledge, critical thinking, interpersonal teamwork, and profound commitment to the health of individuals and communities.

Benefits Information
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 

UMB is a public university and constituent institution of the University System of Maryland.  All employees are expected to work primarily physically within the State of Maryland.

Primary Duties:

• Assists with database development and training to track office expenditure, prospect conversions, and recruitment efforts. Collects and enters information needed for databases and tracking system on program activities. Compiles statistics, presents findings in table or chart format, and prepares reports for program evaluation, compliance, and survey participation purposes.
   
• Serves as a liaison between students and the School of Nursing by guiding prospective students through the admissions process which includes prospect awareness of program and application requirements/expectations.
   
• Assists with the review, transfer, and scanning of prospective students and current applicants’ information.
   
• Provides a high-level of customer service and ensures follow up with prospective students, UMSON faculty, campus constituents, and off-campus contacts.
   
• Ensures that all required forms and documentation are complete. Compiles, updates, and maintains all records related to assigned administrative processes.
   
• Receives, screens, and responds to inquiries on the phone or in writing. Provides general information about the program such as admission requirements, basic academic policies, and general program content.
   
• Corresponds with prospective students as follow-up to assist them in completing the admissions process via telephone, email, and social media.
   
• Participates in all efforts to promote and publicize the program such as recruitment fairs and presentations.
   
• Recommends opportunities to enhance student services from inquiry through orientation.
   
• Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.
   
• Maintain, review, and evaluate application related materials.
   
• Performs other duties as assigned.

Education: Bachelor’s degree, preferably in business management or related field.
Experience: Prior related administrative experience in which program coordination is the primary responsibility. Experience and/or knowledge of databases, student services, or higher education in an academic setting preferred.
Other: Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Knowledge, Skills, and Abilities: 
General knowledge and skill in the use of word processing, database, and spreadsheet software to produce documents and maintain information. Possess skill in performing basic mathematical computations. Ability to present statistical material in tables, charts, or graph form. Ability to plan, organize, and prioritize multiple tasks and assignments. Ability to handle confidential and sensitive matters with tact and discretion. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to understand and follow oral and written instructions. Ability to establish and maintain effective working relationships. Ability to operate computers and other office equipment. 

Hiring Range: $52,000 - $54,092, commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [email protected]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.