Parts Manager na J J NICHTING COMPANY INC

Description

· Responsible for the financial performance of the department and achievement of desired metrics, including profitable sales growth, disciplines expense control and targeted net return on sales. 

· Accountable for the evaluation and reshaping of departmental processes to improve efficiency. 

· Work at parts counter to support customer sales.

· Responsible for creating a customer friendly retail environment within the parts department, which includes promotional marketing, merchandising of showroom, and reinforcing excellent customer service skills among direct reports. 

· Exhibits outstanding communication skills and cooperates with other departments and locations within JJ Nichting. 

· Promotes teamwork and maintains a positive attitude. 

· Collaborates with Corporate Parts Manager to ensure proper on-hand parts inventory to meet customer demand while achieving desired inventory performance standards. 

· Oversees ongoing inventory processes to ensure proper inventory control.

· Assures all incoming orders for the day are receipted, inventoried, and disbursed to correct location or customer.

· Verifies all daily emergency orders and stock orders are placed in a timely manner.

· Researches all inventory discrepancies and makes appropriate changes to the business system.

· Manages D2D process to utilize the opportunity to sell obsolete, non-returnable or slow-moving parts while maintaining the company's D2D status.

· Reviews Amax orders before deleting to ensure ship direct items needed are transferred from Pilot Grove. 

· Manages all back ordered parts and communicates status to both internal and external customers.

· Weekly reviews all open counter invoices and closes all tickets that have been completed.

· Weekly verify show room parts are faced, filled and promo items are displayed and advertised.

· Monthly completes perpetual inventory (40-line-item inventory completed and % 

· Complete parts return monthly with coordination from the Corporate Parts Manager.

· Review bin X on hand items as well as negative on hand and make appropriate changes.

· Assists in recruiting, hiring, and retaining talented employees and effectively developing departmental personnel.

· Provides consistent and clear direction for subordinates. 

· Sets positive examples for all employees by following and enforcing company policy.

Requirements

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

· High school diploma or GED equivalent.

· Valid driver’s license with insurable driving record.

· Previous agricultural industry or equipment dealership experience preferred. 

· Prior management experience.

· Ability to effectively communicate individually and in a group setting with customers and employees.

· A willingness to work extended hours and weekends when required. 

· Excellent customer service skills with the ability to assist customers in a positive, professional, and friendly manner.

· Proficient in computer systems and software for inventory management.

· Ability to lift 50-70 pounds.

· Exceptional listening skills. 

· Strong attention to detail.

· Conflict resolution experience.