Dental Patient Services Specialist na Texas Tech University Health Sciences Center El Paso
Texas Tech University Health Sciences Center El Paso · El Paso, Estados Unidos Da América · Onsite
- Junior
- Escritório em El Paso
Position Description
Optional Attachments
Travel Required
Major/Essential Functions
- Registers and schedules patient appointments for office visits accurately and efficiently in the EMR and billing system
- Receives incoming calls
- Verifies and updates managed care plan and/or insurance information into patient account
- Scans accurately all necessary paperwork, forms an patient information into correct file folder in EHR plus other duties
- Cashier and prepares daily deposits
- Responsible for collecting patients co-payments, payment for services rendered, and/or outstanding balances
- Arrives and No-Shows appointments daily after each clinic session for the end of the month statistical departmental report
- Trains existing and/or new employees in the registration and processing of patients or in any other job related duties
- Provides cross-training to staff within different clinic areas
- Verifies, updates and optimizes the patient schedule daily
- Remains current with all licensure, certifications and mandatory compliances and trainings required of this position
- Adhere to all TTUHSCEP policies, procedures and processes
- Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork)
- Actively promote and encourage staff across the institution
- Perform all other duties as assigned
Grant Funded?
Minimum Hire Rate
Pay Basis
Work Location
Preferred Qualifications
- Minimal 1 year working in a dental office or a dental dispensary
- Knowledge of computer skills, email, excel and word
- Exceptional attention to detail, the ability to troubleshoot and verify the accuracy of work
- Ability to troubleshoot equipment
- Proficient professional communication skills
- Ability to work in a busy work environment
- Bilingual: English and Spanish preferred
Campus
Department
Required Attachments
Job Type
Pay Statement
Job Group
Shift
EEO Statement
Required Qualifications
- A High School diploma or GED
- 1-year Customer Service, office, or related experience
- Additional education may substitute for the experience requirement