Patient Flow Facilitator na Trillium Health Partners

Position:                       Patient Flow Facilitator 

Job ID #:                        4258     

Status:                             Full Time

Dept:                                CVH Flow Facilitator 

Posted:                             August 27, 2025

Internal Deadline:           September 3, 2025

   Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission:     A New Kind of Health Care for a Healthier Community

Our Values:      Compassion, Excellence, Courage

Our Goals:        Quality, Access, Sustainability

Our Enablers:   People, Education, Innovation, Research

Position Summary: 

Reporting to the Manager, Patient Flow, the Flow Facilitator supports admitted patients by collaborating with inter-disciplinary teams to identify and expedite barriers to discharge and support optimization of available inpatient capacity 

• Uses clinical knowledge to evaluate new and admitted patients to support appropriate patient placement, transfer and discharge  
• Collaborates with physicians and clinical teams to proactively identify and address process gaps that may hinder discharge within 72 hours or impede a patient’s safe return to the community setting 
• Monitors progress of patients approaching discharge readiness  
• Encourages throughput and expedites outstanding diagnostic tests/ treatments within a standard timeframe to advance patients’ same day/next day discharge plans 
• Escalates delays to Unit leadership when necessary to support timely transitions of care 
• Evaluates opportunities to create capacity (e.g./ co-horting opportunities, utilization of over census beds) 
• Collaborates with the Patient Flow Coordinator (PFC) to support implementation of site-specific flow plan 
• Attends bed meetings for situational awareness, risk and mitigation strategies 
• Uses a collaborative approach to maintain effective communication with key stakeholders 
• Provides guidance and direction to CQCL/CN/CL, Professional staff and care teams.  
• Utilizes flow and capacity management tools (including Epic) to support flow standard work 
• Participates in patient flow improvement work through identification of improvement opportunities, and participation as a subject matter expert.

Qualifications: 

• Undergraduate degree (or equivalent) in nursing 
• Registered Nurse with the College of Nurses of Ontario 
• Minimum 5 years recent clinical experience in an acute care hospital setting 
• Proven leadership skills  
• Self-directed and thrives in a dynamic environment  
• Familiarity with Epic software, preferred 
• Provides patient centred care 
• Demonstrates positive, collaborative working relationship with internal stakeholders 
• Excellent written and verbal communication skills 
• Excellent organizational and time management skills, demonstrating attention to detail 
• Experience in acute medicine and/or discharge planning is an asset 
• Patient Flow experience an asset 
• Positive work attendance is essential 

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

 Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

 Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

 In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

 All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

 Trillium Health Partners is identified under the French Language Services Act.

 We thank all those who apply but only those selected for further consideration will be contacted.