Manager - Global Client Onboarding na American Express

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you%27ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EHere, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EHow will you make an impact in this role?%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EWithin Global Commercial Services (GCS), we partner with organizations to simplify payments, manage travel, and unlock new opportunities for growth. Our Client Onboarding Service (COS) organization is at the center of this mission. Together, we ensure new clients feel supported from day one and are set up for long-term success.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EWe’re excited to welcome a Global Implementation Manager who is passionate about building relationships, solving problems, and creating positive experiences. You’ll be part of a collaborative, inclusive team where your voice is valued and your contributions make a real difference.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWhat You’ll Do%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3ELead onboarding projects that bring our payment solutions to life for new clients.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EPartner with clients and teammates to keep projects on track and goals in focus.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EShare updates openly so clients and colleagues feel informed and confident.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EChampion client perspectives by bringing feedback into product and process improvements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3ECelebrate wins together while approaching challenges with creativity and resilience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EContinuously improve how we work, making onboarding faster, simpler, and more impactful.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWhat You Bring%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EExperience in Global client onboarding, customer success, or project management.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EStrong problem-solving skills and the ability to balance multiple priorities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EClear and inclusive communication skills—you know how to connect with different audiences.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EA collaborative spirit—we achieve more when we support and inspire each other.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EComfort working in a dynamic, high-energy environment where we adapt and grow together.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EPreferred Skills%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EFamiliarity with Salesforce or another CRM system is helpful, but not required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:16px;%22%3E%3Cspan style=%22line-height:115%;%22%3EExperience in payments or travel.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E
%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ESalary Range: %2480,000.00 to %24155,000.00 annually + bonus + benefits%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we%26rsquo;ll consider your location, experience, and other job-related factors.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones%27 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECompetitive base salaries%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EBonus incentives%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E6% Company Match on retirement savings plan%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFree financial coaching and financial well-being support%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EComprehensive medical, dental, vision, life insurance, and disability benefits%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFree and confidential counseling support through our Healthy Minds program%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECareer development and training opportunities%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EFor a full list of Team Amex benefits, visit our %3Ca href=%22https://www.americanexpress.com/en-us/colleagues/benefits%22 target=%22_blank%22 rel=%22noopener%22%3EColleague Benefits Site%3C/a%3E.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles%26rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EWe back our colleagues with the support they need to thrive, professionally and personally. That%27s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EUS Job Seekers - Click to view the %26ldquo;%3Ca href=%22https://www.eeoc.gov/poster%22 target=%22_blank%22 rel=%22noopener%22%3EKnow Your Rights%3C/a%3E%26rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: %3Ca href=%22https://www.eeoc.gov/poster%22 target=%22_blank%22 rel=%22noopener%22%3Ehttps://www.eeoc.gov/poster%3C/a%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.%3C/span%3E%3C/span%3E%3C/p%3E
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