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Agency Solutions Center Specialist

 Job Summary:

Under the direction of the EVP, Chief Lending Officer, the Agency Solutions Center Specialist answers the incoming agency (Fannie Mae, FHLMC, FHA VA, and USDA)   questions regarding products and underwriting guidelines for Sales Staff providing guidance and assistance.

 Essential Responsibilities:

• Provide a response to incoming loan scenario questions form sales staff according to PHM Underwriting Guidelines.
• Monitor and track questions for consistency and future product overlay changes.
• Prioritize and direct incoming questions for the appropriate support groups.

Minimum Requirements:

These specifications are general guidelines based on the minimum requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual abilities may result in some deviation from these guidelines.

• Strong understanding of mortgage underwriting guidelines and policies.
• Exceptional verbal and written communication skills.
• Demonstrated ability to manage and work within a matrixed environment.
• Proven success managing a team through an organizational change.
• Exceptional leadership mentoring, and coaching skills.
• Demonstrated ability to translate and drive high level strategic thinking into strategic and tactical actions, initiatives, and results across the organization.
• Exceptional Relationship building skills.
• Compliant with all mortgage regulatory requirements and compliance policies related to these requirements including acceptable background check investigation results.
• Meet ongoing regulatory requirements including additional screening and required reporting of certain incidents
• High School Diploma
• Five plus years lending experience.
• Mortgage experience in lending, including strong credit acumen
• Mortgage compliance knowledge and experience.
• Prior experience with Profit and Loss Expense management, cost per loan, and productivity.
• Experience with portfolio lending using judgment to augment policy guidance.

Prosperity Home Mortgage, LLC is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion in the workplace.  We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.