Deduction Analyst na None

Job Summary:

The Deduction Analyst will be responsible for analyzing and resolving customer deductions. This individual will be responsible for investigating the root causes of deductions, works closely with other departments and broker network to resolve issues, and implement solutions to prevent future deductions. The Deduction Analyst must possess strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders.

Essential Functions:

·        Reviews, analyzes, and assigns customer deductions to the appropriate classification categories.

·        Conducts all accounting activities professionally, adhering to established accounting practices and procedures.

·        Utilizes customer portals, shared email boxes and broker network to obtain Trade backup for deductions and attaches the supporting trade documentation to the deduction in Blacksmith Trade System.

·        Analyzes deductions to identify unauthorized trends.

·        Retrieves supporting documentation for Non-Trade Invoice Related Deductions, such as shortages, overages, damages, quality issues, and pricing discrepancies, from customer portals, shared email boxes and broker network..

·        Validates backup documentation to determine the validity of deductions and clear them to the appropriate reason codes.

·        Requests credit and debit memos as necessary for shortages, overages, and returns.

·        Seeks proof of deliveries (PODs) for overages and shortages via Lean Logistics, Chicago Tracking, or Trucking Companies.

·        Pursues repayment of unauthorized deductions in a timely manner.

·        Reassesses and analyzes customer non-trade post audits to clear or pursue repayment.

·        Communicates and collaborates with Brokers, Sales, Customer Service, and Accounts Receivable to provide and attach proper supporting documentation for deductions.

·        Maintains a working knowledge and understanding of the customer base within the assigned area.

·        Compiles customer-specific analysis to produce specialized reports for the Sales team.

·        Provides support for periodic audits, including AR Securitization, internal audits, and external audits (e.g., KPMG).

·        Assists with areas of responsibility through spreadsheet analysis and special projects.

·        Performs other duties as assigned.

Minimum Qualifications

·        Associate or bachelor’s degree in finance, Accounting, Business Administration, or related field.

o   Will consider a combination of education and work experience in lieu of a degree.

·        2+ years of experience in accounting, finance, or a similar role required

Knowledge, Skill, and Abilities (KSAs):

·        Superior written and verbal communication, and interpersonal skills.

·        Detailed oriented with a high level of accuracy and precision.

·        Excellent critical thinking, analytical, and problem-solving abilities.

·        Capability of operating independently and collaboratively with other team members.

·        Strong organizational and time management skills with the ability to effectively manage multiple priorities.

·        Demonstrates the ability to tackle issues, inquiries, and concerns promptly and proactively.

·        Proficient in Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, etc.), web-based portals, and accounting software (M-Tech, SAP, or similar).

Preferred Qualifications or KSAs:

·        Experience with enterprise resource planning (ERP) systems, such as SAP, Oracle, or similar is a plus.

Physical Demands:   

 

·        Sedentary position with seldom to occasional lifting of less than 25 pounds.

·        May be regularly be required to stand, sit, talk hear, reach, stoop, kneel, and use hand and fingers to operate a computer, telephone and keyboard.

·        Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and ability to focus

Work Environment:

·        Work is performed in an office environment with telephones, personal computers, and printers.

·        The noise level of the environment is usually moderate

Travel Requirements:

·        Minimal travel is required