- Senior
- Escritório em Bellevue
Job Description
Infosys is seeking a SRE Lead - The position will primarily be responsible for leading the maintenance and support on custom IT applications. The selected candidate should have good technical knowledge, analytical ability, good communication and previous support experience in managing the support and management projects. Candidate should have experience of leading the team and have good understanding of Incident and Problem management.
Candidate must be located within commuting distance of Overland Park, Kansas or Bellevue, WA or be willing to relocate to the area. This position may require relocation and or travel to project locations.
Required Qualification:
Preferred Qualification:
Estimated annual compensation range for candidates in the below locations will be:
Bellevue, WA: min $80127 & Max $110094 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Candidate must be located within commuting distance of Overland Park, Kansas or Bellevue, WA or be willing to relocate to the area. This position may require relocation and or travel to project locations.
Required Qualification:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
- SRE Mindset in Production support: Proactive issue identification using observability tools.
- Skilled in using different monitoring & observability tools to track system performance
- Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs.
- Experience in Splunk (including Splunk APM and Splunk O11y), AppDynamics,
- Experience in DB, Network, Linux / Unix, Kubernetes
- Experience in APM, NMON , Wireshark usage and analysis
Preferred Qualification:
- Production support expertise with SRE Observability experience :
- Proactive issue identification using observability tools.
- Skills in using different monitoring & observability tools to track system performance
- Production support activities including proactive identification of issues leveraging observability tools, Corelating inputs from various dashboards & tools to drive resolution
- Experience in swiftly identifying probable failure points through the analysis of multiple inputs from the logs, observability dashboards, recent application changes, infra, network changes etc.
- Basic level of trouble shooting on every layer of the tech stack (Application, Database, infra (Container platforms) and Network )
- Experience in setting up observability dashboards based on Splunk logs
- Communication :
- Excellent communicator. They are also expected to actively lead and triage proactively identified issues/incidents where VPs/SVPs are also present in this call.
- Leadership in triage calls - direct the teams for actions to be taken on the call
- Automation :
- Experience in Toil identification and automation
- Technical expertise:
- Analysis of issues via Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
- Debugging of issues in VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
- Debugging of issues in Containerization, Docker, Kubernetes, AWS, PCF, Azure
- Analysis of issues via APM, NMON , Wireshark usage and analysis
- Database performance monitoring and analysis
- Experience in UEM and synthetic monitoring set up
- Experience in heap dump analysis, memory leak analysis and resource optimization
Estimated annual compensation range for candidates in the below locations will be:
Bellevue, WA: min $80127 & Max $110094
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
State / Region / Province
Kansas, Washington
Country
USA
Interest Group
Infosys Limited
Role
Technology Lead - US
Company
ITL USA
Work Location
Bellevue, WA, Overland Park, KS
Domain
Telecom
Skillset
Technology|Container Platform|Kubernetes, Technology|Open System|Linux
External Job Title
SRE Lead
EEO/About Us
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
