Administrator, Operations Support (4534) na None

Operations Support Administrator
 
•    Attractive salary packaging options – up to $18,550 tax free
•    $35.30 per hour plus super 
•    Leave loading payments
 
 
Opportunity
 
We have an exciting opportunity for an operations Support Administrator to join our team in Osborne Park on a fixed term, full time basis for 12 months. The role works Monday to Friday and hours will vary between 7.30am - 3.30pm and 8am - 4pm. You will come from a strong administrative background and possess a love for customer service. Reception cover will be required on occasion. 
This administrative role will suit an experienced self-starter who has the ability to communicate effectively and confidently with both internal and external stakeholders. You will be a team player but also have both experience and confidence to work autonomously.
You will not be bored in this role! Excellent time management and multitasking skills are a must and should be demonstrated in your application and assessment. Whilst reporting directly to the Team Leader: Administration, you will also liaise daily with both our Health team and Aged Care team to support our busy administrative needs
 
Key responsibilities
 
•    Maintain Client / Provider record management
•    Fleet co-ordination

•    Coordination of meetings and calendaring including scheduling appointments with internal and external parties
•    Accurate processing of financial documentation, including processing invoices
•    Provide customer service in person, over the telephone and via email
•    Ensure timely and accurate processing of client/employee/supplier documentation
•    Ensure the smooth running of Service Centre/Business Unit
•    Distribute incoming calls, faxes and emails to relevant parties to ensure a high standard of customer service
•    Liaise with internal stakeholders to ensure compliance for all mandatory training requirements
•    Support the processing and orientation of new providers 

About you
 
The ideal candidate will be able to prioritise high volume workload, multitask and have strong attention to detail.  In addition to this, candidates will be able to demonstrate the following experience, skills and attributes: 
•    Strong knowledge of Microsoft Office – Word, Excel, Outlook
•    Well-developed communication, written and interpersonal skills
•    Must demonstrate an ability to work in a team but also independently
•    Flexibility and ability to adapt in a dynamic working environment
•    Previous data entry experience in complex systems is highly desirable
•    Must possess personal integrity and respect for confidential information 
 
Benefits
 
•    Competitive hourly rate plus super
•    The opportunity to salary packaged up to $18,550 P/A
•    Leave loading payments
•    Opportunity to purchase extra leave
•    Fully supportive team environment
•    Health Care benefits
•    Social Club 
 
How to apply
 
To submit your application, and to view a copy of the Position Description, click ‘Apply’. 
 

About Silverchain Group 

Silverchain is one of Australia’s leading in-home care specialists, providing health and aged care services to 140,000 clients a year.

Trusted by Australians to deliver care that is differentiated by quality and safety for 130 years, we provide home care services in all states of Australia, and the ACT.

We employ nurses, doctors, allied health, care experts, and a dedicated research and innovation division and are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation, where employees can be authentic, respected, and celebrated.

Our ambition is to create a better home care system for everyone. Our ambition is to create a better home care system for all Australians.

We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.