- Junior
- Escritório em Bengaluru
At Coface we make trade happen everyday
Coface is a team of 5,200 people of 80 nationalities across nearly 58 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.
With 80 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.
As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.
Every day, our teams are making trade happen. Join us!
Job Description:MISSION:
Commercial Back Office activities for countries within the Coface European regions in a Shared Services context.
MAIN RESPONSIBILITIES:
Operational activities:
The activities of the Commercial Back Office team member are various and may include:
- Maintenance of contract data and processing and analysis of data tables ensuring deadlines, reporting and quality (ex. Pre-checks activities)
- Administrative tasks: archiving, filing, document edition, quality review etc.
- Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader, Process Coordinator and/ or account managers within Coface
- Processes the different types of requests received from the clients per E-mail or directly in the designated Workflow Tools
- Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams
- Participates in trainings and takes part in the transition process when required
- Offers continuous support and back-up to team members for processes and tools utilized
- Any other activities required by the business need of the country served
Process and Control:
- Identify and implement process changes that generate workflow efficiencies and productivity gains
- Ensure that all required information is captured in group or local tools as appropriate
Risk and compliance:
- Adhere to compliance standards set by Coface and external regulators
- Adhere to and comply with IT security policies at all times
Career perspective:
Potential career opportunities within the company
Skills:
- Sense of initiative and excellent time- and self-management
- Adaptability for transformation
- Flexible way of working and willingness to operate within a team
- Professional relationship with clients
- Service- and solution oriented
- Good oral and written expression and comprehension in all required languages
- Fast Knowledge Transfer and Steep Learning curve
- Knowledge of commercial back-office processes is a plus
Experience:
- Graduated or first practical experiences on the job in a comparable role
- Experience in Credit Insurance industry or financial services preferred
- Experience in an international environment and/ or Shared Service Center preferred
Languages (Region based):
- Fluent in English
IT:
- Computer and internet affinity, good technical understanding
- Ease regarding the work with varying software, applications and systems different from product to product
- Professional Microsoft Office skills, esp. MS Excel and MS Word
Education:
- Bachelor’s degree in business, Accounting or any relevant field
- Flexible working model after the 1st month
- Great place to work: central and brand-new offices
- Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
- Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
- Health care