Outdoor Adventure Administrative Supervisor na Powder

Description

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big-hearted: passionate, warm, joyful, and generous. 

Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. 

These values make us who we are and help drive us to fulfill our purpose: to spark wonder!

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions: 

• Health, Vision, Dental Benefits
• 401K Plan and company match
• Employee Assistance Program 
• Generous Paid Time Off 
• Company provided Life Insurance & Short-Term Disability 
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• Life Style Spending Account
• Education Assistance
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee Lunches
• Flexible and Hybrid Workplace Environment
• New Modern Office with Indoor/Outdoor Meeting Spaces

Requirements

Job Title: Outdoor Adventure Administrative Supervisor
Department: Outdoor Adventure

Status: FT Year Round Salary

Reporting To: Outdoor Adventure Administrative & Coordination Manager

Position Overview:

The Outdoor Adventure Administrative Supervisor position is an integral component of the Outdoor Adventure team. This position primarily assists the Administrative and Coordination Manager with overseeing the administrative team, including scheduling the team, managing ongoing training for the admin team, etc. This position also includes program registration, member response on trip activities, managing the in-app trips,  logistic support, vendor booking, obtaining permits, booking trips, purchasing and scheduling associated with the Outdoor Adventure program. This is primarily an office based position that interfaces with our vendors and Powder Haven club membership.

Key Responsibilities:

• Oversee team management, scheduling, coordination, and administrative responsibilities pertaining to daily and weekly departmental tasks and needs
• Oversee the team onboarding and training throughout peak and off seasons and maintain the training manuals, SOPs, etc. Post schedules and approve timecards of team
• Train team to luxury hospitality standards in communication, presentation and appearance in daily operations
• Interface with other departments as needed to support program logistics support
• Develop and maintain department SOPs for training and cross-department communication
• Support the research and development of the outdoor pursuits programming 
• Serve as the main point of contact between guide staff and admin/concierge teams to relay updates, requirements, and information
• Track and maintain stock of all gear inventory; report shortages or damage promptly.
• Assist with budgeting and expense tracking for administrative operations
• Interface with membership for program registration and confirmation emails
• Be the source of information for members on any questions/inquiries on outdoor adventure trips and general programming
• Assist the members when booking any trips and respond with confirmation emails
• In-field logistical support for any outdoor trips
• Send and receive feedback on Outdoor Adventure Programming
• Communicate with preferred external vendors for trip booking, member hand off and program needs
• Assist with any needs for our guide staff team
• Build out program modules in our reservation system and monitor registrations
• Support in collecting permitting documentation for USFS, BLM and NPS permitting needs
• Support in purchasing of daily operational needs for the Outdoor Adventure team
• Book transportation needs for daily trips and expedition programs
• Liaison with departments across Powder Mountain to support program F&B and operational needs
• Regional travel is expected for this position

Requirements and/or Qualifications:

• Organizational skills including scheduling, booking and purchasing experience
• Familiarity with booking and registration software
• Familiarity with Outdoor Adventure programming
• Ability to work constructively interdepartmentally 
• Pass background checks to work with adult and youth programming
• Drive Powder Mountain Vehicles

Physical Requirements- Must be able to perform physical activities such as, but not limited to:

• Full range of body movements
• Reach, push, pull, lift, and carry objects that may be heavy (40+lbs)
• Prolonged periods of standing, walking, bending, and twisting
• Periods of intensive Outdoor Adventure activities such as Nordic skiing, backpacking, kite skiing, climbing and more. 
• Walk on even/uneven/slippery terrain

Working Environment:

This position is primarily an in-office administrative position. This position will occasionally travel and participate in Outdoor Adventure programs in inclement weather, hazardous conditions and multi-day backcountry programs.