Digital Sales Advisor na America’s Car-Mart

Who is America’s Car-Mart?

America’s Car-Mart is in business to help people. As a part of our Team, you will be a part of helping thousands of our customers stay on the road and give them peace of mind in one stressful area of their lives, buying a vehicle. Our mission spreads far beyond the walls of our offices. We are deeply passionate about providing transportation solutions to credit-challenged individuals and helping them achieve success is the core of what we do. Each of our 2,400+ associates take this responsibility seriously. Every day we live our purpose and stay true to our values – Integrity, Respect, Compassion and Excellence. Join us and you’ll discover why we are recognized by Forbes as one of America’s Best Mid-Sized Employers to work for. From day one, you’ll be empowered to pave your own path to success!

What you’ll do!

At America’s Car-Mart our Call Center is often the frontline of the organization. We rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a call center associate to join our team. The ideal candidate will be a quick learner that can adapt to different issues as they arise. This person will be responding to customer inquiries, booking appointments and following up on leads.  As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.  This is an entry-level position with excellent growth opportunities within our call center department.

Compensation: $15.00 per hour

Hours: Must be available to work Monday thru Saturday from 8am to 5pm. You will be assigned two days off between Monday and Saturday and be guaranteed at least one Saturday off per month.

Qualifications:

• High School Diploma
• Digital literacy skills to effectively use digital devices, software, and applications with confidence.
• Strong phone and verbal communication along with active listening skills to improve the overall customer experience
• Ability to multi-task and manage time effectively.

Responsibilities:

• Answering customer service calls
• Logging customer service calls using the Company’s tracking software.
• Responding to online credit applications using in-house software
• Follow up with prospects, customers, and dealerships

Benefits:  This is a full time position and comes with many benefits plus, a fun, team work environment.  The ideal candidate needs to be self motivated, ability to follow directions and be dependable.

We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:

• 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
• Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
• Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
• Dental & Vision Insurance: Care for your smile and vision needs.
• Life Insurance: Protect your loved ones with company-provided coverage.
• Disability Insurance: Financial support during unforeseen circumstances.
• Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
• Paid Time Off: Enjoy well-deserved rest and relaxation.
• Paid Holidays: Celebrate special days with your loved ones.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

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