Homeoffice Online Business Manager (OBM) na How to Manage a Small Law Firm

Role Summary

We are looking for an Online Business Manager who will serve as the second in command to our COO. This role is about making sure vision and strategy get executed all the way through. The OBM will manage priorities, keep projects moving, and help hold the team accountable so the COO can focus on higher-level initiatives.

This person will be the one who connects the dots across departments, keeps operations running smoothly, and helps ensure that deadlines and deliverables are consistently met.

At this time, we are only able to consider candidates who live in one of our approved hiring states: Arizona, Colorado, Florida, Georgia, Illinois, Maryland, Michigan, North Carolina, New Jersey, New York, Pennsylvania, Texas, Virginia, or Washington.

Key Responsibilities

• Work closely with the COO to oversee daily operations and manage workflows across departments

• Translate company goals and COO directives into project plans with clear deadlines and measurable outcomes

• Maintain accountability with department leaders and team members to keep projects on track

• Monitor progress of initiatives, identify risks early, and remove obstacles to execution

• Support the COO with reporting and operational insights to drive decision-making

• Improve systems, processes, and tools to help scale the business

• Lead cross-functional projects that impact multiple departments

• Act as a culture champion by reinforcing clarity, accountability, and alignment

Skills and Qualifications

• 3+ years of experience as an OBM, Director of Operations, Chief of Staff, or similar role

• OBM certification strongly preferred

• Strong background in operations, project management, or business administration

• Excellent organizational skills and attention to detail

• Skilled communicator with the ability to influence and lead across teams

• Comfortable managing multiple priorities and deadlines in a fast-paced environment

• Proficient with online platforms and project management tools

• Data-driven mindset with the ability to track and analyze KPIs

• High level of adaptability and resilience in a changing business environment

Ideal Candidate

The right person for this role is proactive, steady, and detail-oriented. You can support at a strategy level but are just as comfortable rolling up your sleeves to make sure the details are right. You know how to support executives, keep teams accountable, and move projects forward without losing sight of the big picture.

At this time, we are only able to consider candidates who live in one of our approved hiring states: Arizona, Colorado, Florida, Georgia, Illinois, Maryland, Michigan, North Carolina, New Jersey, New York, Pennsylvania, Texas, Virginia, or Washington.

Equal Employment Opportunity Statement

We are committed to building a diverse and inclusive environment where everyone has the opportunity to thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe diverse perspectives bring strength and creativity to the team, and we welcome applicants from all backgrounds to apply.