Director, Trade & Channel na Tandem Diabetes Care

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ+ technology — an advanced predictive algorithm that automates insulin delivery. However, we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

A DAY IN THE LIFE:

The Director, Trade and Channel is responsible for managing Wholesale, Pharmacy, and DME Distributor channel for Tandem’s product portfolio, as well as future pipeline products. This position develops and cultivates relations to support the new business growth and optimize current business. Through expertise, innovation, leadership, and collaboration with customers, creates successful business models that includes risk based contracting while simultaneously supporting the financial objectives of the business.

YOU’RE AWESOME AT:

• Develops and deploys trade channel strategy, in alignment with broader market access and commercial strategy, to enable pharmacy expansion while sustaining relations and operations with key wholesalers and DME providers.
• Responsible for trade sales and sales quota attainment while concurrently managing inventory days on hand and distribution capacity to enable broad access for Tandem products.  
• Manages and oversees the day-to-day trade account management and distribution operations teams - reviews and reconciles wholesaler and DME provider metrics and invoices to ensure accuracy.
• Maintains deep and collaborative relationships with key customers & partners; negotiates new and accretive contracts and actively monitors and manages the performance of existing partnerships.
• Responsible for optimizing gross to net, growing revenue, expanding margin, and contract compliance.
• Establishes and maintains effective service level agreements to ensure business performance (TaT, PA approval rate, flow through time, attrition) and positive customer experience – addresses and resolves distribution escalations and issues.
• Develops and deploys trade promotions and marketing campaigns as required.
• Decision rights for adding / removing / performance managing DME, Rx and Wholesale vendors from the distribution network to optimize performance.
• Works collaboratively with the Sales Leaders, US Market Access, Contracting, Legal, Marketing, Sales, Supply Chain, Finance, HR, and others.
• Manages all aspects of the trade business: tracking the supply chain, developing processes, procedures, and construct reports for internal and external stakeholders. Participate in projects, planning and events that are important to the business.

EXTRA AWESOME:

• Bachelor’s degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience.
• 10+ years of market access, trade, or sales experience marked by proven success and business generation.
• 3+ years leading field market access team.
• Experience building and managing pharmacy and drug wholesale distribution network.
• Proven success in developing and executing trade strategy through understanding the market and industry.
• Strong understanding of the US access environment, including distributors, pharmacies, reimbursement /co-pay support services, payer coverage, pricing.
• Skilled at negotiating with business partners or management and influencing senior level leaders regarding matters of significance to the organization.
• Proficient at creating and communicating a clear vision among team members effectively aligning resources and activities to achieve functional area and/or organizational goals.
• A work record that demonstrates clear and effective communication skills, strong analytical skills, detail orientation, strategic agility, and strong negotiation skills.
• Understanding of reimbursement methodologies utilized by commercial and government payers under Pharmacy and DME benefits.
• Proven ability to deploy an analytical fact-based approach to evaluate channel dynamics, inform channel strategy and manage performance.
• Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals. Able to make and prioritize process and resource decisions based on overall team needs.
• Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation from others.
• Skilled at effectively leading a cooperative team effort and organizing resources to achieve team goals. Able to make and prioritize process and resource decisions based on overall team needs.

TRAVEL:

Ability to travel up to 20-40%.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.  Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

COMPENSATION & BENEFITS:

The starting base pay range for this position is $169,000 - $215,400 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, unlimited PTO and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan.  Learn more about Tandem’s benefits here

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants.

IMPORTANT NOTICE: APPLICANT TRACKING SYSTEM UPGRADE 

We’re excited to announce that Tandem Diabetes Care is upgrading our Applicant Tracking System to Workday! 

If you apply between now and September 14, 2025, and proceed in our interview process, you may be asked to reapply using our new Workday link.  Your recruiter will keep you posted along the way.  Thank you for your patience during this transition – we look forward to receiving your application!

#LI-Remote #LI-DW1