Hospital/Clinic based Clinical Liaison, VNA of Cape Cod na Visiting Nurse Association

1.  Provide comprehensive clinical assessment /screening of patients for appropriate levels of homecare
2.  Completes 80 - 100 referrals a month
3.  Responsible for the collection and transfer of appropriate clinical documentation to ensure seamless transitions of care.
4.  Promotion of complete agency service line within assigned coverage area as directed.
5.  Maintains and develop knowledge base regarding regulatory guidelines for homecare.
6. Reports on competitor activity and conducts competitive analysis.
7. Serves a resource and point of contact for referral sources and patients
8.  Maintains working knowledge of e-discharge and Suture Sign platforms
9.  Maintenance and development of CRM
10. Submittal of weekly activity log
11. Other duties as assigned

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA’s commitment to CARES: compassion, accountability, respect, excellence and service.

• LPN, RN, BSN preferred.
• 3 years clinical liaison experience, homecare/hospice preferred.
• Ability to develop and maintain new business relationships with referral sources, patients and families.
• Proven sales track record within healthcare environment.
• Familiarity with E-Discharge and CRM platforms.
• Knowledge of palliative/oncology/chronic disease pathways.