Deputy Court Clerk - Juvenile Support na Ada County, ID

About the Department

Ada County is a great place to work! We have over 2000 employees dedicated to enhancing our community’s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive Total Rewards package that increases your base salary by approximately 40%, including:

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and robust wellness programs
• Ongoing training opportunities and career pathing
  
  

If you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.

We’ve worked to make this website easy to use. In many cases, you can find what you need online without having to make a trip to the courthouse or pick up the phone to call. However, we are always here and ready to help you – whether that is working with the courts, our indigent services team, looking at the county’s financials or one of the many other areas we oversee.

It is our goal to provide the best service possible, and we look forward to helping you.

Learn more about Ada County Clerk's Office by visiting their website. Ada County Clerk's Office



POSITION GENERAL SUMMARY
The Deputy Court Clerk/Juvenile Support performs clerical, and support functions related to the juvenile court system. This position operates a wide variety of office equipment, generates and processes confidential court documents, produces correspondence for internal and external use, answers and transfers phone calls, processes payments, and greets members of the public and other visitors.

DISTINGUISHING FEATURES OF THE CLASS
Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. These functions may be recurring in nature and narrow in scope but may also be complex requiring a broad range of knowledge of the court system.

Position Duties

• Processes new and subsequent filings from attorneys, law enforcement agencies, and members of the public;
• Utilizes and operates office equipment and software applications such as File & Serve, Navigator, and Microsoft Office Suite;
• Processes case transfers, i.e. from downtown or other municipalities;
• Maintains custody of exhibits submitted in court;
• Applies understanding of court systems and processes to properly answer questions, direct communication, process paperwork and produce correspondence; 
• Audits received payments at the Front Counter;
• Acts as back up to the Front Counter, greeting visitors to the office and serving as the first point of contact for the public;
• Performs customer service by way of telephone, email and in person;
• Participates in training and shadowing as assigned;
• Works closely with a variety of other clerks, judicial staff, attorneys, law enforcement, and the public.

ADDITIONAL FUNCTIONS 

• Cross-trains in all areas to perform the work of others for breaks, lunches, vacations, illness, etc.;
• Performs related functions as required.

Minimum Qualifications

• Must have a high school diploma or equivalent;
• Skill in the operation of computers;
• Ability to understand and follow verbal and written directions;
• Ability to communicate verbally and in writing;
• Ability to maintain confidentiality;
• Ability to handle exposure to sensitive content or material related to juvenile court cases;
• Ability to maintain harmonious working relationships with other employees and the public;
• Ability to handle money accurately and make proper change.

Other Qualifications

• May be required to lift or move up to 25 pounds;
• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.

DISCLAIMER:
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

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