- Senior
- Escritório em Harrisburg
GENERAL ROLE DESCRIPTION: The Director of Career Services & Experiential Learning provides vision and leadership for aligning academic programs with career development, workforce readiness, and high-impact experiential learning opportunities. This role advances institutional goals through collaborative partnerships, innovative programming, and a strong commitment to student success. The Director ensures students are equipped with the skills, experiences, and support necessary to thrive in a competitive workforce, while maintaining alignment with academic standards and university priorities.
KEY ROLE ACCOUNTABILITIES:
- Set the strategic vision for experiential learning across all campuses, including internships, applied research, apprenticeships, industry fellows programs, and project-based learning.
- Lead the Career Services & Experiential Learning team, aligning career readiness, student employment, employer engagement, marketing, and events under a unified strategy that ensures consistency, quality, and results.
- Oversee the design, instruction, and assessment of experiential learning seminar courses, promoting academic integration and instructional excellence.
- Maintain oversight of key operational processes and data systems, including learning contracts, outcomes reporting, assessment, and compliance with institutional and external requirements.
- Foster collaboration across departments and divisions to embed career readiness and experiential learning into the fabric of the university’s strategic initiatives.
- Deliver high-quality support for students and alumni through individualized career coaching, professional development programming, and integrated classroom instruction.
- Provide leadership and serve as the primary ambassador for Career Services & Experiential Learning in university-wide committees, cross-functional initiatives, and external partnerships - setting direction, ensuring alignment with institutional goals, and empowering team members to represent the office in appropriate settings.
- Develop strong relationships and collaborate with faculty to align experiential learning opportunities with academic goals, co-develop programming, and support integration into curriculum and instruction.
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MANAGERIAL LEADERSHIP PRACTICES
- Regularly meets with subordinate associates (weekly one-to-one, weekly or bi-weekly with teams) to: discuss overall business context, plans, and problems; build understanding of how their roles connect to the organization’s mission and vision; and seek feedback.
- Develops and executes plans and budgets for achieving departmental/unit goals.
- Assigns tasks so associates know what is required of them (quality and quantity), by when and what resources are available.
- Appraises how effectively associates use their judgment and discretion in role accountabilities; creates an ongoing dialogue with them about the appraisals.
- Coaches associates to increase their effectiveness and develop strengths in their role.
- Continuously improves systems and processes; identifies new project opportunities.
- Recommends team additions and dismissals; solicits, screens and selects candidates for consideration.
- Effectively orients and trains new associates into role requirements, working relationships, company requirements and culture.
- Identifies developmental opportunities for associates-once-removed.
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REQUIREMENTS OF ALL ASSOCIATES:
- Applies best efforts and full capability each day to the work assigned by own manager.
- Advises manager when:
- An assignment is not understood.
- An assignment conflicts with knowledge of the circumstances, current skills or available time/resources.
- Obstacles to completing the assignment exist or are likely to occur.
- Opportunities to better complete or improve the assignment exist or may occur.
- Understands and demonstrates our cultural expectations.
MINIMUM ROLE REQUIREMENTS (Duties may vary and other duties may be assigned.):
- Master’s degree in business, leadership, human resources, higher education, counseling, or related field or the equivalent work experience in career services, career theory, corporate recruitment and/or corporate/external relations
- Minimum of 7 years successful program management experience with an emphasis on programs connected to higher education and workforce training.
Experience working in a non-profit/fund-raising environment preferred