Temporary Fraud Detection Specialist na Brookline Bank

NOTE: THIS IS A TEMPORARY POSITION - CAN BE BASED IN  BOSTON, IPSWICH, MA, LINCOLN RI, or YORKTOWN HEIGHTS NY. 

Principal Objective:

As a member of the Financial Intelligence Unit’s Fraud Prevention Team, the incumbent is primarily responsible for performing the daily monitoring of various systems and channels to ensure fraudulent and suspicious activity is identified and analyzed to protect company and customer data and assets. 

Principal Duties and Responsibilities

• Research and analyze transactions across multiple channels to uncover unusual activities indicative of fraud, identity theft, elder abuse and other financial crimes.
• Analyze, assess, and decision fraud alerts generated by fraud detection systems in a fast-paced environment.  
• Investigate fraud referrals/incidents and perform necessary research to minimize risk and promote recovery. 
• Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills.
• Create and maintain well-documented fraud cases.
• Collaborate with other business lines to ensure proper risk management and fraud controls are practiced.
• Escalate issues and situations requiring the attention of the Fraud Prevention Manager or BSA Officer.
• Provide support and guidance to bank employees and management relating to fraud detection and prevention measures.
• Promote fraud prevention initiatives and awareness through projects, process enhancements and outreach to business lines and personnel.
• Maintain supporting documentation in accordance with bank standards and regulatory requirements.
• Uphold the integrity of the Bank’s fraud prevention policies, procedures, systems and controls.
• Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
• Perform other duties as assigned. 

Job Specifications (Knowledge, Skills and Abilities Required)

• Associates degree or equivalent experience required.
• Minimum three years of experience in a fraud prevention role within a financial institution or similar.
• Sound practical knowledge of fraud trends, methodologies and techniques.
• Comprehensive understanding of products, services and transaction processing channels within a financial institution. Experience with Zelle preferred. 
• Strong analytical, research and investigative skills necessary.
• Ability to maintain high level of professionalism and confidentiality.
• Excellent prioritizing, time management and multi-tasking skills.
• Exceptional quality and integrity of work produced within tight deadlines.
• Ability to function both independently and within collaborative team environments.
• Solid computer skills including the use of Microsoft Office products.
• Excellent written and verbal communication skills.

Behavioral Skills:

• Consistently demonstrate behaviors associated with Brookline Bancorp’s Core Four values:  adaptability, accountability, leadership, and teamwork.   

 The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  This job description is subject to change at any time.