Risk Management Coordinator - Subrogation and Restitution na Pima County

Job Description Summary

Job Description

OPEN UNTIL FILLED

This position is located in the Risk Management division of the Department of Finance & Risk Management. In this role, you will administer the activities of Restitution and Subrogation programs and the Risk Management Claims software system for claims and financial transactions. The successful candidate will be responsible for identifying, pursuing, and recovering funds from the third parties who are legally liable for damage to county property. This will include collaboration with insurance carriers and coordination with courts and attorneys. We are looking to hire a person with a positive attitude who is passionate about their work to join our Risk Management team.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

General Duties/Responsibilities:

• Supports Risk Management projects and participates in cross-functional teams as needed;

• Maintains confidentiality and up-to-date knowledge of relevant federal, state, and local laws and regulations relevant to assigned duties;

• Maintains database and generates reports as required;

Insurance Administration: In addition to the general duties/responsibilities above,

• Processes insurance renewals for Pima County;

• Reviews insurance contract language to ensure alignment with scope of work and provides recommendations;

• Evaluates vendor certificates for contract compliance;

• Collaborates with Procurement, vendors, insurance carriers, and brokers to ensure insurance compliance;

• Works with insurance carriers, appraisers, and departments to maintain accurate insurance statements;

• Issues self-insured certificates for County-sponsored events;

Subrogation and Restitution: In addition to the general duties/responsibilities above,

• Reviews County losses for subrogation or restitution potential;

• Works with internal departments, insurance carriers, and third parties in pursuit of subrogation claims;

• Works with internal departments, Pima County Courts, and appropriate law enforcement agencies in pursuit of restitution claims;

• Manages the County’s risk management information system for claim and financial transactions;

• Processes financial transactions, working with the appropriate Finance divisions;

• May access or maintain specialized databases containing program-specific information to record activities or generate reports;

Risk Management Information System: In addition to the general duties/responsibilities above,

• Manages the County’s risk management system to track claims and process financial transactions;

• Processes financial transactions in collaboration with relevant Finance divisions;

• Accesses and maintains specialized databases to record activities and generate program-specific reports.

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with a major in a program-related field as defined by the appointing authority at the time of recruitment, AND one year of experience coordinating, monitoring, and/or administering program activities or providing professional-level administrative support for a program or specialized work unit.

(Relevant professional level experience and/or education from an accredited college or university may be substituted.)

OR:

Two years of experience with Pima County in a professional administrative classification.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum two (2) years experience in subrogation claims handling.

• Minimum two (2) years experience in restitution recovery.

• Minimum two (2) years experience working in a claims software system.

• Minimum one (1) year experience working with an ERP system or other financial systems.

• Minimum two (2) years customer service experience, including experience managing challenging or dissatisfied customers.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.  

Supplemental Information:

Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination.

Special Notice: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Physical/Sensory Requirements: Constantly required to exchange accurate information. Constantly operates a computer and other office machinery. Constantly observes details at close range. Frequently remains in a stationary position. Occasionally moves about inside an office. Occasionally moves office equipment weighing up to 25 pounds.

Working Conditions: Constantly works in an indoor environment.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.