- Professional
- Escritório em Sudbury
An exciting opportunity has become available to join our team as a Customer Service Representative. You would be responsible for providing customer assistance in accordance with the position requirements and safety standards.
Key Responsibilities:
- Responsible for growth of assigned customers in conjunction with Strategic Account Manager, Business Development Managers and local Territory Managers.
- Developing new business from leads as well as providing leads to others on our team, will be expected.
- Ability to transact a large volume of sales while maintaining a high accuracy rate.
- Deal and follow through on customer inquiries and complaints.
- Work with vendors to attain, On Time delivery dates, and adjust vendor processes to meet the needs of your customers.
- Investigate and track orders, transfers and purchase orders to completion.
- Maintain an expedite report to minimum 9% accuracy, daily.
- Participate with Internal groups to build large RFP's and proposals.
- Continued upgrade of product knowledge. Vendor sessions, on-line, and constant research and self-development a must.
- Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&S legislation/regulations.
- Actively participate in Vallen's health and safety management system, including training, audits, assessments, safety meetings, and inspections.
- Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses.
- Report workplace injuries immediately and participate in any return-to-work programs or requirements.
- Be fit for duty and physically capable of performing all required tasks.
