Community Service Area (CSA) Liaison (PPM III) na King County, WA
King County, WA · Seattle, Estados Unidos Da América · Hybrid
- Professional
- Escritório em Seattle
About the Department
Come work with us! King County’s Department of Local Services is hiring a Community Service Area (CSA) Liaison (Project/Program Manager III) to serve as a trusted bridge between local government and the vibrant, diverse communities of unincorporated King County. This is your opportunity to lead with equity, amplify resident voices, and help shape services that reflect real community needs. If you're passionate about justice, public service, and impact—we need your leadership where it matters most!
Our commitment to Equity, Racial and Social Justice
The Department of Local Services is deeply dedicated to fostering Equity, Racial and Social Justice in every aspect of our work. Our commitment to “True North” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
Position Duties
Applying equity, racial, and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
- Serve as a consistent and visible County presence within assigned unincorporated areas of King County.
- Build and maintain trusting, long-term relationships with a broad range of community stakeholders.
- Organize and actively participate in town halls, listening sessions, and service fairs, as appropriate.
- Assist residents in navigating King County systems, programs, and services to ensure equitable access.
- Track constituent concerns and coordinate follow-up with the appropriate departments or agencies.
- Provide strategic input to inform internal and external initiatives aligned with community priorities.
- Maintain centralized, organized records of community engagement activities and outcomes.
- Contribute to written reports and other documentation related to Community Service Areas (CSAs).
- Lead or support issue-specific projects that respond to the expressed priorities of the community.
- Perform other duties as assigned to support DLS and County goals.
Minimum Qualifications
- Bachelor’s degree in Public Administration, Social Work, Community Development, or a closely related field; or an equivalent combination of education, professional background, and/or lived experience.
- Demonstrated experience working effectively with diverse communities across cultural and demographic lines.
- Proven commitment to racial equity and social justice in both policy and practice.
- Strong facilitation and interpersonal communication skills, with the ability to engage with varied audiences.
- Proficiency in conflict resolution and collaborative problem-solving, particularly in community contexts.
- Ability to prioritize competing tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced, dynamic environment.
- Comfortable navigating ambiguity, shifting priorities, and emotionally charged environments while maintaining composure and focus on community outcomes.
Desired Qualifications:
- Previous experience in local government, community engagement, or grassroots organizing.
- Familiarity with the communities, challenges, and opportunities present in unincorporated King County.
- Working knowledge of public infrastructure, zoning processes, or participatory budgeting frameworks.
- Experience using trauma-informed approaches in community settings.
Other Qualifications
INTERVIEW SCHEDULE: Those applicants who pass the initial screening will be invited to participate in a panel interview the week of September 15th.
WHO MAY APPLY: This recruitment is open to all qualified applicants and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months.
APPLICATION PROCESS: A full and complete King County application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge, and skills for the position.
Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.
For interviewing tips, please see the STAR-LA method: star-la_interview_method.pdf
WORK SCHEDULE: The work week is normally Monday through Friday, 8:00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay.EMERGENCY DESIGNATION STATUS: This position has been designated Non-Mission Critical - Employees who staff county functions or services that may be delayed, suspended, or diverted in an emergency while essential functions are prioritized Mission Critical.
UNION MEMBERSHIP: This position is non-represented.
TELEWORKING REQUIREMENT: This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position will include regular and ongoing in-office work.Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
For more information regarding this recruitment, please contact:
Erika Yanak
Senior HR Analyst
206-477-0320
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