Project Manager, Senior na Blue Shield of California Group

Your Work

In this role, you will:

• Effectively manage medium-scale, medium -complexity projects/programs of diverse scope that may involve multiple internal and external stakeholders to implement Blue Cross Blue Shield (BCBSA), state, and federal mandates and corporate services projects.
• Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts.
• Manage project resources to meet deliverables, including forming, motivating high-performance, cross-functional Business and IT teams, which may include on and offshore resources.
• Coordinate efforts to estimate and scope proposals.
• Provide regular communications and project status reports to management, stakeholders, and the project team.
• Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value.
• Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures by managing project costs within the approved capital and expense budgets, including trend analysis and appropriate communications and support should budget adjustments be warranted.
• Partner with business sponsors to define success metrics and criteria.
• Lead a project team throughout project lifecycles 
• Facilitate all operational checkpoint activities throughout the lifecycle of projects.
• Manage project related risks, issues, assumptions, and dependencies, including making recommendations to management on mitigating and / or remediating activities.
• Assist in the resolution of conflicts regarding resources, deadlines, and standards.
• Ensure all projects adhere to project methodology and compliance standards set by the company to develop and execute project scheduling, including work breakdown structure (WBS), milestones, critical paths, cross-functional dependencies, and overall project schedule.
• Provide accurate project expenditure and necessary accruals to the finance team.
• Continually update relevant business and IT stakeholders of project status and publish project status reports. 
• Serve as a subject matter expert in routinely briefing key stakeholders on different aspects of assigned initiatives. 
• Define and track project milestones while developing, maintaining, and reporting on an overall and integrated delivery plan. 
• Ensure all projects meet success parameters and ROI targets stated in the business case. 
• Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects.

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience
• Requires at least 5 years of direct Project Management experience with healthcare payer operations
• Candidate must have hands-on experience in project/program resource planning, reporting, and prioritization with both on-shore and off-shore staff
• Health Care experience with Commercial, Individual, Family and Medi-Care lines of business
• Project budgeting and project financial reconciliation experience preferred
• Blue Cross Blue Shield Association mandate experience preferred
• Experience in using Agile methodology to deliver projects in a corporate environment desired
• PMP Certification preferred

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. 

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. 

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!  

Our Values: 

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. 
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. 

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o   Member-facing and approved out-of-state roles remain remote.

o   Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o   For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail. 

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.