Hybrid Senior Knowledge Manager na INTECON

Overview:

Location: Arlington, VA (NTC Headquarters, 2231 Crystal Drive, Suite 800). This is primarily an on-site position. Limited telework may be authorized by the Government for certain non-operational tasks or continuity of operations, but all direct operational support must be performed on-site.

Job Type: Full-Time

Annual Salary Range: $110,000 – $145,000 / year

Job Posting Estimated Close Date: 09/3/2025

Security Clearance: Must possess and maintain an active Top Secret (TS) clearance with SCI eligibility throughout employment.

INTECON, LLC is seeking a highly motivated and experienced Knowledge Manager (Senior) to provide knowledge management and information-sharing support to the Department of Defense’s Narcotics and Transnational Crime Support Center (NTC). The Knowledge Manager will be responsible for aligning processes, technologies, and analytic workflows to enable efficient collaboration, data accessibility, and analytic production across DoD, law enforcement, and interagency partners.

Roles and Responsibilities:

• Align processes and technology to enable information sharing among analysts and partner organizations.
• Utilize centralized and peripheral databases, content management, and records management systems to improve workflow efficiency.
• Support development of solutions to extract, normalize, and analyze data from multiple sources; enable analysts to identify correlations, patterns, and trends.
• Implement knowledge management standards, best practices, and methodologies for the NTC community of practice.
• Compile reports on usage metrics, performance data, and future requirements for knowledge management systems.
• Recommend and develop automated approaches and new tools to save analysts time and improve analytic workflows.
• Support integration and implementation of new datasets and analytic capabilities.
• Deliver informal training sessions (peer-to-peer, roundtables, brown bags) to share KM best practices and tool usage.
• Provide expertise in SharePoint administration and design (developing sites, lists, libraries, troubleshooting, and maintaining access controls).
• Perform web application software development using HTML, CSS, JavaScript, and C#/VB.NET to support knowledge management solutions.

Qualifications:

Education:Bachelor’s degree in Information Systems, Computer Science, Knowledge Management, Data/Information Science, or a related technical field from an accredited U.S. institution.

Experience:

• 10+ years of professional experience in knowledge management, information systems, or content management, with at least 3 years specifically in enterprise knowledge management or information-sharing solutions.
• OR 17 years of directly related experience (including substitution for prior military service in IT, information management, or knowledge operations).

Must Have Experience With:

• Knowledge management methodologies, analytic standards, and best practices.
• SharePoint site administration, design, and troubleshooting.
• Extracting, cleansing, normalizing, and visualizing large data sets.
• Developing workflow/process solutions for data access, storage, and retrieval.
• Producing performance and usage metrics for KM systems.
• Supporting collaborative environments across DoD, IC, and LE communities.

Preferred Certifications and Training:

• Microsoft SharePoint or Microsoft Certified Solutions Expert (MCSE) certification.
• Training in data visualization (PowerBI, Tableau) or data analytics.
• DoD/IC training in information sharing, knowledge management, or data governance.

Proficiency In:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• SharePoint and web application development (HTML, CSS, JavaScript, C#/VB.NET).
• Data analytics and visualization tools (PowerBI, I2 Analyst Notebook, etc.).
• Documentation of analytic standards and workflows.

Security Clearance:

Must possess and maintain an active TS/SCI clearance throughout employment.

Benefits:

• Comprehensive Group Health Plans (Medical, Dental, and Vision).
• Company-paid Short-Term and Long-Term Disability, Life, and AD&D Insurance.
• Flexible Spending Accounts and Supplemental Plans Available.
• Company-paid Training and Development Programs.
• Generous Paid Time Off, Holiday Pay, and Sick Leave.
• 401k Retirement Plan with Company Match.
• Critical Illness and Accident Insurance.
• Employee Assistance Program.

About INTECON:

INTECON (Integrity Consulting), founded in 1999, is a wholly owned subsidiary of Aspetto, Inc. Aspetto is a leading product and technology firm known for its strategic enterprise life-cycle support. With expertise in the acquisition, design, deployment, and sustainment of Federal and DoD tech and tactical systems, Aspetto has made a significant impact since its inception in 2008.

As an 8(a), HUBZone, and ISO 9001:2015 certified company, and a three-time INC.5000 awardee, Aspetto offers an impressive range of capabilities, including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data & Analytics, Intelligence & Professional Services, Logistics, and Tactical Equipment. Together, Aspetto and INTECON strive to drive innovation, preserve quality standards, and demonstrate an unwavering commitment to our nation's security. Our client-centric approach prioritizes innovative, responsive solutions that consistently exceed expectations.

INTECON is proud to be an Equal Opportunity Employer committed to fostering diversity and inclusivity. We firmly uphold the principle of Equal Pay for Equal Work, without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, eligible veteran status, or any other protected characteristic. We welcome qualified applicants from all backgrounds and strive to create a workplace where everyone feels valued and respected.