Hybrid Senior Team Lead – AR na Acurus Solutions Private Limited
Acurus Solutions Private Limited · Chennai, Índia · Hybrid
- Senior
- Escritório em Chennai
- Lead and manage a team of AR executives and specialists.
- Monitor and ensure timely follow-up on unpaid claims.
- Analyze aging reports and implement strategies to reduce AR days.
- Handle escalations and resolve complex claim issues.
- Ensure compliance with HIPAA and payer-specific guidelines.
- Create, update, and implement SOPs for AR processes including follow-up, denial management, and appeals.
- Conduct training sessions to ensure team members understand and follow SOPs.
- Conduct regular performance reviews and provide coaching.
- Coordinate with QA, training, and client services teams.
- Prepare and present AR performance reports to management.
- Drive process improvements and automation initiatives.