Hybrid Operations Manager na Armstrong Relocation

SUMMARY:

We have an exciting new Operations Manager opening that will be responsible for oversight of a growing data center logistics support program and will lead a crew of 40 existing employees & contractors now and which is expected to surpass 80 employees & contractors in 2026. The Operations Manager will have the responsibility of managing local drivers and warehousing operations for The Armstrong Company and will report to the President.    

KEY RESPONSIBILITIES:

• Manage the overall operations of the company to ensure safety, quality, & profitability goals are exceeded.
• Oversee the planning, dispatch, and training of our contractors and crews to maximize revenue and provide excellent service to our customers.
• Oversee safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals. 
• Recruit talented new drivers and crew members to continually grow our fleet and improve our quality.
• On-call communications for over-the-road drivers.
• Oversee warehousing operations to ensure proper staffing levels and all OSHA standards are met.
• Implement and maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.
• Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.
• Lead weekly dock meetings or any other recurring training as mandated by Armstrong senior management. 
• Manage shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards.  Keep vehicle maintenance files in accordance with DOT standards. 
• Oversee the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.
• Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns. 
• Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

MINIMUM QUALIFICATIONS:  

• Bachelor’s degree or equivalent industry experience in telecommunications switching and network hubs, broadcast/media distribution centers, IXPs, financial trading infrastructures, energy-intensive industrial facilities, airport and transportation operations centers, etc.
• Minimum of five (5) years’ experience of Transportation/Warehousing experience. 
• Proven leadership and management skills.
• Excellent vertical communication skills with the ability to motivate and lead as well as correct and improve
• Knowledge of operations, customer service and safety programs.
• Knowledge of operational and quality reporting systems and ability to analyze data.
• Proven communication, strategic thinking, and leadership skills.
• Strong problem-solving ability and analytical skills, including root cause analysis.
• Highly organized when it comes to daily delegation of duties.
• Accountable for self and team members.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• While performing the duties of this job, the employee is regularly required to talk and hear.  
• This position requires the ability to occasionally lift products and supplies, up to 75 pounds. 
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.