Hybrid Table Games Supervisor na Grand Sierra Resort and Casino

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Administer and direct all casino games, and supervise employees as well as hiring and terminating employment of said employees.
• Schedule staff to afford proper coverage levels.
• Make contact with the Purchasing department, Property Operations and outside vendors for consulting and creating purchase/ work orders. Make contact with Nevada Gaming Control Board as necessary.
• Read, write, speak and understand the English language in order to complete reports, correspondence, review customer credit, complete internal/external transactions, and communicate with guests and fellow employees.
• Use a computer to perform player- rating process, review credit/marker requests and to request a fill/credit, or to review remarks screen.
• Requires mental effort to determine winning/losing wagers, calculate bet payoffs, approve Casino credit, resolve disputes and employee/customer issues. Complete daily/monthly reports and card inventories.
• Must read game layout; wagers, winning/losing wagers, etc., and read computer monitor and reports for extended periods of time.
• Mentally perform mathematical operations quickly and accurately to approve payoffs, verify shift/player/table win/loss. Perform multiple tasks as necessary.
• Complete correspondence, employee discipline, employee evaluations, and department memos and communicate with superiors, guests and other employees. Revise procedures as it becomes necessary.
• Must read game layout; wagers, winning/losing wagers, etc., and read computer monitor and reports for extended periods of time.
• Due to the cyclical nature of the hospitality industry, employees may have to work extended hours, and during periods of high customer volume.
• Contact Surveillance and/or Vice President of Casino Operations if questionable transactions have occurred and/or at appropriate win/loss levels.
• Monitor and maintain the integrity of all games in assigned section, both at the dealer and customer levels.
• Adhere to all game controls and procedures (as outlined in the dealer and supervisor department manual) and ensure subordinates comply with same.
• Enforce and ensure the accuracy of all regulation 6-A requirements, and all State and Corporate gaming regulations.
• Mentally perform mathematical operations quickly and accurately to approve payoffs and verify table win/loss.
• Comply with all State gaming rules and regulations.

KNOWLEDGE, SKILLS & ABILITIES

• Candidate must have previous dealing experience; dealing school, or equivalent. Previous supervisory experience required.
• A qualified candidate will be able to provide a proven track record of success in executing each essential responsibility satisfactorily.
• Must be able to listen and respond to client and management inquiries in a positive and professional manner.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Read, speak and understand the English language in order to communicate with guests and fellow employees.
• Possess a strong attention to detail and engaging presentation skills.
• Can effectively present information and respond to questions from groups of managers, staff, clients, and general public. 

• Accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts.

• Candidate must have strong mathematical abilities and skill.

• Ability to obtain/renew all government required licenses or certification. (Nevada Gaming Control Board Gaming work Permit)
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.

• Must be a minimum of 21 years of age with a current, gaming license.

• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. 

• Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department.

• In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. 

• Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. 

• May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull.

• The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.