Hybrid ADMISSIONS MANAGER na The Redwoods

Join our team at The Redwoods, where you can make a meaningful impact on individual lives. After more than 50 years as a local, nonprofit community in beautiful Mill Valley, we have a rich history of service and purpose. We take pride in providing excellent care for an active and diverse community of seniors. You'll find that every day presents an opportunity for a rewarding experience of caring and connection with a dedicated team and dynamic group of residents. As a mission driven organization, we ensure everyone receives vital programs and services regardless of their income. Enjoy competitive pay, first class health benefits, generous vacation and sick time, and a great work environment.

 Be a part of something bigger - join us in making a genuine difference!

The Redwoods is an Equal Opportunity Employer. 

https://www.youtube.com/watch?v=KamIK4RgBUU                https://youtu.be/ozSyLHiLXxg

Salary             $75,000 - $95,000 a year

Job Type        Full-time – Exempt 

Rate $75,000 - $95,000 per year

Benefits

• Medical Insurance: ZERO out-of-pocket expense for the employee – effective the first of the month following the hire date.
• Dental and Vision Insurance
• Paid Time Off: Sick days, personal days, vacation days and holidays.
• 403(b) Retirement Plan: Employer contribution/Union pension contributions.
• Additional Perks: Educational assistance & career development opportunities, longevity bonus program and low-cost meal program.

* For positions scheduled 24 or more hours per week.

POSITION SUMMARY 

The Admissions Manager is a sales position, primarily responsible for managing the leads, tours, and move-ins for Memory Care, Creekside and the Headlands. The Manager is an integral member of the Admissions/Community Relations team, with responsibility for maintaining the day-to-day flow of communications and tasks in a highly active department, facilitating the application process for prospective residents and their families in accordance with current federal and state guidelines as well as in accordance with The Redwoods’ established privacy policies and procedures.

Primary Responsibilities

• All aspects of the sales process including timely response and tracking of all leads.
• Under the direction of the Director of Community Relations, maintain the community’s sales/marketing/admissions database.
• Make recommendations to the Director of Community Relations regarding opportunities for improvement with respect to departmental operations. 
• Conducting discovery and scheduling appointments and tours.
• Educating prospects and their friends or family members about The Redwoods’ Admissions process, community offerings, and other related information. 
• Preparing marketing and information materials. 
• Preparing department reports as assigned. 
• Participate in various departmental meetings and provide specified updates. 
• Coordinating, communicating and, collaborating with other departments to ensure as much of a smooth move-in process as possible. 
• Ensure that all needed documentation for move-in is collected timely, and maintained in an organized manner. 
• Complete the move-in process in the community’s electronic medical record system. 
• Complete all assigned training courses/modules. 
• Assist the Director of Community Relations with training/advising/guiding other staff within the department as appropriate/assigned/necessary. 
• Other duties as assigned.  

 Minimum Qualifications

• BS Degree required or seven plus years of sales experience preferred. 
• Excellent interpersonal communication skills with ability to connect easily to others.
• Ability to project a calm, reassuring and welcoming presence with a strong service orientation; cultivates an environment where associates adhere to standards and ethics. 
• Process oriented with excellent organizational skills. 
• Highly proficient phone, office equipment and computer skills, including Microsoft Office Suite, Outlook, and database experience. Ability to quickly learn new database software.  
• Work experience in a health care or comparable work environment requiring a high level of compliance to confidentiality, regulations and established procedures preferred.  

The Redwoods is an Equal Opportunity Employer.