Hybrid Coordinator, Learning, Contract Financials na Defence Construction Canada

** This position has been designated bilingual, where English and French are essential. **

** While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **

SUMMARY
The Coordinator, Learning, Contract Financials, develops, delivers and maintains training programs that support effective onboarding and continuous learning of the Contract Financials team, site administrative assistants, and employees across the organization. The Coordinator ensures employees are well equipped to carry out financial processes in line with DCC and Client-Partner procedures, policies and system requirements. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Develop and update training materials, job aids and standard operating procedures for Contract Financials processes (e.g. pre-payment claim audits, change order processes, payment processing and troubleshooting)
• Deliver onboarding and refresher training to new and current Finance team members
• Provide group coaching to address learning gaps and process changes
• Maintain and improve internal documentation repositories and templates (e.g. Microsoft Teams, SharePoint, Laserfiche)
• Collaborate with subject-matter experts, managers and employees in other DCC departments to ensure alignment of training content
• Track team key performance indicators and site errors to identify areas for improvement and provide appropriate refresher training
• Track training participation, gather feedback and adjust training materials accordingly
• Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
• Ensure quality standards are met, in line with corporate expectations

Other

• Attend meetings, support continuous improvement projects and provide input to process reviews
• Other duties as assigned

SKILLS
General and Specific Knowledge

• Best practices, methods and trends in finance and organizational learning
• Knowledge of document repositories and applications (e.g. Microsoft Teams, SharePoint, Laserfiche)
• Project management principles

Formal Education and/or Certification(s) and Experience

• Minimum: college diploma in business, accounting, finance or related field with five years’ relevant experience, or the equivalent
• Preferred: undergraduate degree in business, accounting or finance and experience with Systems, Applications, and Products in Data Processing (SAP), EnterpriseOne or Laserfiche

Abilities

• Use applicable computer software and operating systems
• Write and explain detailed technical training programs and concepts
• Demonstrate attention to detail
• Apply project management techniques

DEVELOPMENT AND LEADERSHIP

• Provide functional advice and guidance to Finance team members and other employees

WORKING CONDITIONS

• Typical office environment with occasional travel