At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
We are seeking a highly skilled and hands-on Senior Manager, IT Systems to lead our IT department. The ideal candidate will be responsible for developing and implementing IT strategies, managing a team of IT professionals, and ensuring the successful execution of IT initiatives that support our business growth and innovation. The candidate should possess current knowledge of modern enterprise technologies and best practices, with the ability to create strategic plans and lead their execution. We’re looking for someone who can guide and empower the team to deliver high-impact IT solutions across the organization.
Key Responsibilities:
Leadership & Strategy
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote)
Build the IT roadmap (12–18 months) aligned to business goals, security posture, support scale and enterprise readiness, and compliance needs
Own IT budget, vendor management, and license utilization
IT Operations & Service Management
Run ITIL-aligned ITSM (incident, request, problem, change); maintain clear SLAs/OLAs and reporting
Oversee global onboarding/offboarding, joiners-movers-leavers automation, and asset lifecycle
Drive knowledge base, self-service, and automation to reduce MTTR and ticket volume
