Hybrid Build Coordinator na Freeman Boatworks LLC

Description

Freeman Boatworks builds the world’s finest offshore fishing boats, blending innovation, craftsmanship, and performance. We are seeking a Build Coordinator to join our team and serve as the critical link between our customers, sales, and production teams. This role is key to ensuring smooth builds, satisfied clients, and successful deliveries. 

About the Role 

The Build Coordinator manages the customer experience from start to finish, ensuring accuracy, timely communication, and seamless coordination throughout the build process. You’ll play a hands-on role in supporting our sales and production teams while building strong relationships with customers. 

What You’ll Do 

• Oversee the build process with customers from start to finish 
• Coordinate across departments to ensure accuracy of build specifications 
• Work with sales to finalize initial spec sheets and deliver completed versions to production 
• Manage and track build change orders throughout production 
• Communicate with clients regularly, providing photos, timing updates, and answering questions 
• Troubleshoot and resolve any production-related issues 
• Grow product knowledge to confidently assist customers and answer inquiries 

What We’re Looking For 

• Bachelor’s degree in business management, marketing, entrepreneurship, professional selling, or a related field; or several years of successful sales experience 
• 2+ years’ experience in inside sales, customer service, or supporting sales activities 
• Marine or boating experience required; familiarity with boat systems (electrical, mechanical, rigging, etc.) strongly preferred 
• Strong organizational, problem-solving, and multitasking skills 
• Excellent customer service and interpersonal communication abilities 
• Professional etiquette when engaging with clients and company representatives 
• Strong process improvement orientation and ability to adapt quickly in a fast-paced environment 
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) 
• Ability to work independently and within a cross-functional team while handling confidential information 

What We Offer 

• Competitive pay 
• Paid time off, plus 8 paid holidays 
• Comprehensive benefits: medical, dental, vision, company-paid life and disability insurance, and more! 
• 401(k) with company match 
• A people-focused workspace built on teamwork and innovation 

Please note: Employment with Freeman Boatworks is contingent upon successful completion of a background check and drug screening.