Hybrid Agency Partnership Consultant na Blue Cross Blue Shield of Michigan Mutual Insurance Company

Responsible for providing high-level, strategic engagement and education on product, pricing, and solutions. They will create deeper partnerships with our key agents while delivering an enhanced level of solution-oriented education and consultative interactions at an agency level. This role will be dedicated to key agent partners in the Michigan business segment.

• Provide support with the planning and execution of agent education summits and subsequent agency partnership meetings for identified key agencies.

• Support Michigan business sales teams by providing key talking points post summit meetings and PowerPoint templates for partnership meetings.

• Gather agency book of business data and curate Solution & Product marketing materials.

• Partner with stakeholders across the enterprise to help drive content delivery strategy for agents.

• Collaborate with communications specialist to ensure content is being shared in newsletters, portal, alerts, etc.

• Act as a liaison between agency partners and BCBSM, serving as a SME on new products and solutions. 

QUALIFICATIONS 

• Bachelor’s Degree required.

• A minimum of six (6) years experience in customer relations, agent relations, account management, or similar fields. 

• Valid Michigan Accident and Health Insurance License preferred.

• Valid and unrestricted driver's license is required.

• Strong ability to build and maintain relationships with both internal and external customers.

• Ability to articulate BCBSM's value story in a clear and compelling manner including how products and services can contribute to agency strategy. 

• Experience with project management.

• Ability to effectively collaborate across teams/stakeholders in the organization.

• Ability to create high-quality presentation materials and communications.

• Excellent speaking and presenting skills. 

• Understanding of insurance and benefits.