Hybrid VMS Account Manager na Proman Staffing

Description

PROMAN Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. PROMAN Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customer’s advantage. 

SUMMARY 

The VMS Account Manager is responsible for overseeing and integrating the management of client-specific needs within the Vendor Management System (VMS)/Managed Service Provider (MSP) Program with the operational aspects of payroll and billing activities. This role involves assisting branches in effectively managing client’s specific VMS/MSP requirements, working collaboratively across various departments to proactively eliminate any VMS discrepancies and billing errors that could impact business continuity and growth. 

Compensation ranges for $70,000.00 - $85,000.00 yearly.  

We offer a comprehensive benefits package, including Medical, Dental, Vision, Life Insurance/AD&D, Short- and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program, Legal, Identity, and Fraud Protection, Pet Insurance, Tuition Reimbursement, as well as a 401(k) plan to support your financial future.   Join our team and enjoy both competitive pay and benefits! 

RESPONSIBILITIES 

• Assisting branches as a primary point of contact for VMS needs such as onboarding, training, and navigation, ensuring smooth operations and compliance with VMS requirements.

• Coordinating with Accounts Receivable/Payable (AR/AP) to reduce/eliminate billing discrepancies and working closely with the payroll/billing team to ensure the timely and accurate processing of payroll and billing activities.

• Translating VMS contracts to ensure all impacted departments are well-informed of and operate in alignment with VMS requirements.

• Managing client profile setups and assisting in scaling VMS client business across multiple branch locations where possible.

• Overseeing the creation and management of VMS reports, including but not limited to payroll and billing, while ensuring the collection and accurate entry of weekly timesheets and pay information from various sources.

• Developing and maintaining VMS business acumen among all users and coordinating the activities of a team of Payroll/Billing Supervisors, Specialists, and/or Coordinators.

• Assigning tasks efficiently, mentoring team members, responding to complex inquiries, and collaborating with the Director to implement new processes and guide team development.

• Maintain expert knowledge of all relevant payroll/timekeeping systems.

• Respond to complex inquiries escalated by Payroll/Billing team.

• Create and enhance payroll/billing processes and tools. 

• Establish personal credibility with team by setting the example for aligning actions with company values.

• Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values. 

• Ability to work in a fast-paced environment and ability to balance and prioritize multiple priorities. 

SUPERVISORY RESPONSIBILITIES 

This position requires strong leadership, problem-solving skills, and a comprehensive understanding of both the VMS/MSP program and payroll/billing procedures to ensure a streamlined, compliant, and effective operational framework. 

SCOPE AND ACCOUNTABILITY

• Accountability: Oversee day-to-day VMS Payroll/Billing operations and processes for the company. 

Requirements

QUALIFICATIONS 

Technical Skills and Competencies

• Results Orientation.

• Self-motivated.

• Ability to identify key priorities and deliver these for the business.

• Process driven and systematic approach to improving operational performance.

• Strong on execution. High level of ownership and accountability.

• Communication and Change Management

• Inspire trust & confidence through his/her sound judgment in driving initiatives.

• Collaborative style that encourages participation, from the point of delivering organizational objectives and meeting individual development needs.

• Encourages & acknowledges teamwork.

• Strong communicator. Ensures all channels of communication are leveraged to drive seamless results and to build strong relationships.

• Articulate in presenting his / her views in an effective and convincing manner for buy in. 

Collaboration and Influencing

• Strong leadership skills.

• Execution and Operational Excellence.

• Proficient in using MS Office, Excel and PowerPoint.

• High standards of quality and timelines.

• Hands on and ability to independently execute. 

KNOWLEDGE and EXPERIENCE

• Bachelor’s Degree or 4 + years of relevant experience.

• Demonstrated experience in systems functional specifications development and systems testing is required.

• Demonstrated experience in visioning, strategic planning, and project management skills. 

• Demonstrated experience analyzing and interpreting governmental regulations with easy to implement solutions. 

• Strong communication skills (verbal, written, interpersonal); presentation skills; ensure information is shared in a clear, concise, and collaborative manner. 

WORK ENVIRONMENT and PHYSICAL DEMANDS: 

Frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds and occasionally more than 50 pounds. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.