Hybrid Manager, Business Analysis na The University of Akron

Job Summary:

Responsible for the management of business analysis for all administrative business units.  Responsible for the hiring and   management of business analysts serving as the primary liaison between the campus community, business units, related third parties    and the IT organization to provide business process solutions to meet departmental and institutional needs.  Lead the analysis of

  business unit operations and functions to identify gaps and deficiencies with unit or institutional processes and evaluate,

  recommend, implement and support solutions used to automate or improve processes and functions.  Supervise assigned staff while      providing direction for work activities and communicate with the University community affected by enterprise applications.

Essential Functions:

60% - 70% Establish and enforce standards for business process analysis and specification development. Monitor the lifecycle of   key projects and intervene as necessary. Assist in the management of vendor relationships – act as a liaison with key vendors. Oversee the planning and direct efforts in the redesign, analysis, development, implementation and support of business processes and systems for institution’s business units. Lead business process re-engineering teams for complex business process redesign. Key liaison between business units and information technology staff for technology solutions and process improvement efforts in support of the business units. Provide status updates, reports, and presentation to all relevant stakeholders.

15% - 20% Overall leader for Business Analysis team defining assignments, priorities and managing work efforts of team. Provide goals, mentor, train and measure performance of team.

15% - 20% Prepare testing plans and design and maintain test scripts for the processes and systems that are supported. Conduct testing in support of upgrades and enhancements applied to supported systems. Maintain system configurations.

Required Qualifications: Requires a relevant Bachelor's Degree. Requires a minimum of 6 years’ experience of business or systems analysis and process improvement.

Preferred Qualifications:

Experience in defining and eliciting business requirements and testing. Basic knowledge in defining and documenting business processes. An understanding of current general information technology concepts, theories, trends and systems.  Requires a minimum of 3 years’ supervisory experience preferably with a team of business analysts. Strong written and verbal communication skills and the ability to effectively conduct presentations is required. Strong organizational skills and attention to detail required.  Ability to work effectively with all levels of employees. Ability to adapt to and manage multiple initiatives simultaneously as well as shifting priorities, demands and timelines. Experience in process improvement and change management processes. Ability to meet deadlines and work within and across teams.

Application Instructions: In order to be considered for this position, please complete the online application and attach your resume.

Application Deadline: Review of applicants will begin on September 4, 2025.

Compensation: The compensation for this position is commensurate with experience.

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

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Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees.  The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus.  As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. 

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.