Hybrid Golf Outside Services - PT na City of Boca Raton, FL

About the Department

The Golf Outside Services position is the first and last point of contact for customers at City operated golf courses and is responsible for providing superior service while maintaining the finest amenities. Golf Outside Services maintains a clean, organized work environment while presenting a professional image for the areas of focus that includes, but is not limited to, bag drop, cart barn and practice facilities. This position is required to work a combination of morning and afternoon/evening shifts on weekdays, weekends and holidays. The position may be scheduled up to 25 hours per week (3 shifts).

Acceptance of gratuities is permitted in this position classification. Employee in this position classification shall be responsible for proper reporting (including IRS) of all gratuities.

Position Duties

• Greets customers upon arrival and provides a fond farewell at their departure
• Retrieves customers golf bag from vehicle and stages on carts for play.
• Prepares, operates and performs light maintenance on the golf car fleet
• Set up, monitor and break down practice facility operations
• Cleans golf clubs following play and returns them to bag drop or vehicle
• Washes golf cars and replenishes supplies following play
• Maintains a clean and organized work area
• Assists with customer’s requests as needed

 Related tasks:

• Provides information about the course, rules, and cart use.
• Checks the cart barn area for safety hazards.
• Monitors supplies related to the golf carts, such as tires, batteries, and cleaning materials.
• Performs related tasks as required.

Minimum Qualifications

Knowledge of:

• Knowledge of the game of golf and/or golf course operations
• Basic mechanical maintenance practices such as use of grease gun, pneumatic socket wrench, wire brush, and air compressor.
• Basic math functions 

Skilled in:

• Customer service
• Problem solving
• Time management.

Ability to:

• Ability to evaluate situations objectively and make an informed decision and judgement
• Operate in a high volume, demanding environment
• Customer focused interpersonal communications
• Ability to communicate clearly and effectively, both orally and in writing
• Establish and maintain effective working relationships
• Manage and prioritize several tasks at the same time
• Safely operate motorized vehicles
• Perform light mechanical maintenance on golf carts to include but not limited to grease front ends, change tires, maintain proper tire pressure, and keep battery terminals free of corrosion.
• Work a fluctuating schedule that may occur during the week and/or weekend, including holidays

Other Qualifications

PREFERRED QUALIFICATIONS:

 Strong knowledge of or playing experience in the game of golf

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Drug and Alcohol Screen
• Physical 
• Motor Vehicle Report (MVR) Check

SPECIAL REQUIREMENTS:

• Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.
• Regular work hours may include some evenings and weekends.