Hybrid Named Account Manager III (Gurugram, IN) na Avaya
Avaya · Gurugram, Índia · Hybrid
- Senior
- Escritório em Gurugram
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Learn more at https://www.avaya.com
Job Information
Job Code: 00273288
Job Family: Sales
Job Function: Field
Position Overview
We are seeking an experienced Sales Account Manager with 13-15 years of expertise in Enterprise SaaS sales, Unified Communication, and Contact Centre solutions. The ideal candidate will have a proven track record of managing large accounts, particularly in the North and East India regions. As a Sales Account Manager, you will be responsible for developing and maintaining strong relationships with key clients, driving sales growth, and ensuring customer satisfaction.
Key Responsibilities
• Develop and execute strategic sales plans to achieve sales targets and expand our customer base in North and East India.
• Manage and nurture relationships with large enterprise accounts, ensuring high levels of customer satisfaction and retention.
• Identify new business opportunities and develop strategies to pursue them.
• Collaborate with internal teams & Avaya partner community to ensure seamless delivery of solutions and services to clients.
• Provide regular sales forecasts and reports to senior management.
• Stay updated on industry trends, market conditions, and competitors to effectively position our solutions.
• Participate in industry events, conferences, and networking opportunities to promote our brand and solutions.
Qualification
• Engineering degree with a MBA preferred.
• 13-15 years of experience in Enterprise SaaS sales, Unified Communication, and Contact Centre solutions.
• Proven experience in managing large accounts in North and East India.
• Strong understanding of the Enterprise SaaS industry and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Key requirement is for someone with a passion for Business and Growth. A go getter with a never give-up attitude
• Strong problem-solving skills and a customer-centric mindset.
• Willingness to travel as needed.
