Hybrid Camp Engagement Coordinator na GIRL SCOUTS OF NORTHEAST TEXAS

Description

About Girl Scouts of Northeast Texas:
Girl Scouts of Northeast Texas (GSNETX) offers amazing opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better. Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world. At Girl Scouts of Northeast Texas, you can build a rewarding career in everything from working hands-on with girls, to accounting, human resources and project management, to marketing, research—and more.

Job Summary:
The Camp Engagement Coordinator supports camper and visitor engagement across multiple GSNETX camp properties, ensuring a welcoming, responsive, and mission-aligned experience for all. This role plays a key part in delivering the Girl Scout mission by engaging, serving, and retaining members through excellent communication, case management, cross-functional collaboration, and outreach. The Camp Engagement Coordinator reports to the Camp Operations Manager and is part of a team stewarding four camp properties dedicated to building girls of courage, confidence, and character through community life outdoors.

Essential Functions:
•Visitor & Camper Engagement: Serve as a primary point of contact for camp inquiries, camper cases, and visitor needs related to camp.
•Registration & Rosters: Provide registration services, manage rosters, and help increase enrollment and retention through outreach and responsive service.
•Cross-Team Collaboration: Work closely with Marketing, Customer Care, Program, and other teams to ensure consistent, mission-aligned experiences and communications.
•Event & Community Support: Represent GSNETX at summer camp fairs, hiring events, and community outreach opportunities.
•Staffing & Onboarding: Support summer staff hiring paperwork and onboarding processes, collaborating with Human Resources to streamline and automate where possible.

•Resourcing & Logistics: Assist with ordering supplies and managing logistics to support camp programs and visitor needs.
•Onsite Support: Provide in-person support at camp on Saturdays during the school year, during summer, and for key events, including for registration, activity facilitation, food service, and more.

Other:
•Full-time, primarily Tuesday–Saturday during the school year with alternate work schedule for summer needs, including evenings and weekends as needed. Location is split between JoAnn Fogg Headquarters, camp properties, community sites and other locations with hybrid option for remote work some days. Travel to camp properties as needed.
•Must have reliable transportation, hold a valid driver’s license and meet GSNETX driving record & automobile insurance requirements.
•Performs other duties, as assigned.

Core Competencies:
- Communication and case management
- Cross-functional collaboration
- Customer service and member engagement
- Paperwork and form completion
- Community outreach

Our Organization’s Cultural Values:
•We are relevant.
•We strive for equity.
•We put our stakeholders first.
•We collaborate to get the best results.
•We own our work.

Girl Scouts of Northeast Texas is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Qualifications

Job Qualifications:
•2+ years in camp or youth programs, customer service, or operations
•Strong communication and organizational skills
•Experience with registration systems and case tracking
•Comfort working across departments and locations
•Bachelor’s degree preferred
•Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, the volunteers served by this council, and others with whom this job puts them in contact.
•Upon employment, employee must register as an adult member in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
•Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
•Must complete and pass a criminal background check.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit/stand for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 25 pounds; and occasionally travel within the state.

Certifications/Licenses:
- First Aid/CPR
- Food Handler certification
- Activity certifications and other certifications as needed