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Hybrid Department Secretary, Behavioral Health na Orlando Health

Orlando Health · Longwood, Estados Unidos Da América · Hybrid

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Position Summary:

Performs a variety of administrative, secretarial, and clerical duties which support management personnel in the overall operation of a large department or service area. Must be comfortable working with multiple priorities and projects in a fast-paced environment, positive interprofessional and communication skills, and pay strong attention to detail.

Responsibilities:

Essential Functions

  • Works within the team to set team priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
    • Proficient in accessing and utilizing computer management programs, Word, Excel, PowerPoint, Teams, and serves as a source of assistance to department team members. Prepares charts, graphs, etc. for presentations.
    • Schedules appointments for managers and manage departments calendars.
    • Maintains and orders both unit and office supplies and forms. Maintains control of the budget supplies and orders appropriately being mindful of the departmental budget limits.
    • Submits work orders for necessary housekeeping, maintenance, biomedical, engineering, or other work orders needed.
    • Monitors and assists with time and attendance through KRONOS (or timekeeping system).
    • Consistently assists others in resolving issues presented by callers and/or visitors and effectively refers to the appropriate person for follow up. Acts as a role model by demonstrating effective communication. Problem solves and screens phone calls, requests, and concerns.
    • Receives and distributes mail/faxes/electronic notifications.
    • Consistently arranges for the accurate and timely payment of departmental invoices and other disbursements.
    • Assists in making appointments for patients.
    • Consistently maintains departmental files and adheres to file maintenance and records retention schedules.
    • Organizes meetings including prepares any needed reports or documents, distributes materials, records, and transcribes minutes for meetings in a timely manner. May make travel arrangements and/or arrange for refreshments if necessary.
    • Tracks progress of special projects.
    • Performs routine problem solving.
    • Uses discretion when working with confidential information.
    • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
    • May have limited access to areas storing medications.
    • Manages time autonomously, follows through on assignments and meets deadlines.
    • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
    • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Maintains established departmental policies and procedures.
  • Prioritizes work load to manage multiple priorities.
  • Enhances professional growth and development through participation in educational programs, current literature, and workshops.
  • Performs all other duties as assigned.
Qualifications:

Education/Training

  • High School diploma or equivalent.
  • Working knowledge of word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access). 

Licensure/Certification

  • None required.
  • Certification in Microsoft Office-based products (Word, Excel, PowerPoint, Access) preferred.

Experience

  • Two years clerical or secretarial experience.
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