Hybrid WFS Employment Specialist (DDA Program) - Spokane, WA - Full-time/Hourly na Goodwill Industries of the Inland Northwest

Closes: 9/21/25 - Spokane, WA - Full-time/Hourly

Wage: $20.00 p/h 

Employment Benefits: https://discovergoodwill.org/benefits/

NOTE: Please apply early, as this job posting is subject to removal before the deadline. Thank you.

Summary:
Provide employment services to individuals with disabilities & disadvantages to include evaluation, assessment, training, coaching, placement, & retention services. Supervise &/or provide direct employment services to both funded & unfunded program participants earning commensurate or non-commensurate wages. Must pass driver & background check(s).

Education &/or Experience:

High school diploma or general education degree (GED); or one to three months related experience &/or training; or equivalent combination of education & experience.

Essential Duties & Responsibilities include the following:

• Assist with the screening of referrals for appropriate program & service options. Ensure eligibility for authorized services.
• Facilitate Person Centered Planning including all interested parties' participant would like present. Identify participant choices, promote individuals' rights & self determination to develop vocational goals, & recommend appropriate services to achieve goals. 
• Conduct comprehensive intake & discovery process to assess a participant's education, skills, abilities, qualifications, & interests; apprise participant of their rights, benefits, responsibilities, & obligations under program participation. Ensure database touchpoints are accurate & complete.
• Develop & maintain service plan with measurable goals & outcomes for each participant served. Revise as needed.
• Provide job counseling with individuals regarding educational & career planning activities; conduct interests inventories, aptitude testing, & explore labor market & in demand occupations.
• Provide connections to resources to assist with barrier removal.
• Develop & conduct job-readiness services to ensure participant receives necessary assistance & instruction in resume writing, job search, interviewing techniques, employer expectations, hygiene, self-esteem building, etc.
• Assists participants in obtaining information about their benefits & how they will be affected by employment so participants can make good decisions about employment opportunities.
• Conduct Job & task analysis.
• Conduct job marketing, development & job search activities directed toward positions that are individualized to the interests of each participant with typical benefits & wages of others in similar positions.
• Assist employer with participant training, support, & job accommodations, to include assistive technology needs.
• Provide individualized follow-along supports to assist participants in maintaining employment & promote independence.
• Provide job coaching services to assist an individual to learn & retain their employment. Work flexible schedule.
• Conduct work experience opportunities that explore an individual's abilities, capabilities, & capacity to perform in certain work settings.
• Complete progress reports to summarize services within determined timelines.
• Ensure all documentation, data entries & related activities are current, accurate, & incompliance. Includes case notes, job logs, service plans & service reports.
• Meet or exceed projected revenue or billable hour goals.
• Provide services in accordance with Goodwill polices, CARF standards, & principles of safety.
• Follow all policies, procedures, & directives of Goodwill Industries assuring safety of personnel or property.
• Work collaboratively with WFS to provide participant services.
• Properly wear & maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). 
• Other duties as assigned.