Hybrid Navico Connect Technical Expert na Navico (Brunswick Group)
Navico (Brunswick Group) · Vierkirchen, Alemanha · Hybrid
- Professional
- Escritório em Vierkirchen
Are you ready for what’s next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Purpose: Navico Connect EMEA consists of specialized departments of Sales, PM, Finance, Ops, R&D and technical support, working together to develop NAVICO-connect solutions and packages for customers. Navico Connect departments leads the technical development of all Navico connect projects including integration projects developed
for the Marine and Mobile industries.
Summary: The Navico Connect Experts specialize in providing technical support to OEM sales managers to help during the various phases in the delivery process. In addition, management of OEM projects and responsibility for technical support provided to the OEM in coverage area.
Accountabilities:
- Providing Sales Managers with technical support for commercial negotiations to help with business acquisitions, transitions, OEM projects and model year changes.
- Technical capabilities to identify the right customer solutions based on our product portfolio.
- Assesses OEM needs in one or more of the following areas of expertise: LPG (Liquid, Petroleum, Gas) systems, Navigation systems, Electrical and digital switching, and propose the most appropriate solutions.
- Provides technical support adapted to the needs of the OEM, including audits, training, documentation and commissioning etc.
- Delivers technical training for OEM networks, including Dealers, Importers, Charter companies etc.
- Updates and maintains the scope of OEM documentation in the central OEM repository, relative to OEM area of responsibility.
- Responsible for the transfer of knowledge to Navico Service and dealer networks.
- Direct customer support via phone and email where required, including entering and monitoring of issues entered into various service tools and IT systems.
- Management of product End of Life (EoL) and New Product Introductions (NPI) Where required, participates at various shows, exhibitions, and OEM events.
- Negotiating with customers and OEM, which includes demonstrations, sales pitches, product selections and offers to the customer.
Required Qualifications:
- Technical/engineering degree requirement in electrical/electronics.
- 10+ years required of relevant work experience in marine/automotive industry
- Demonstrated experience in deploying advanced technology in an industrial setting
- Knowledge of and ability to use common electrical, electronic and mechanical diagnostic tools for troubleshooting electrical, electronic, electromechanical issues
- Successful experience in identifying problems and implementing corrective actions to improve the customer experience
- Strong customer focus and customer satisfaction skills
- Excellent written and verbal communication skills
- Clean driving licence and enjoys travel.
Preferred Qualifications:
- Knowledge of sailing/boating/angling a distinct advantage
- Experience working in a global matrix organization
- Ability to deliver technical training to diverse audiences
- Technical writing and diagramming skills
Behaviourals:
Our teams all over the world are innovative, driven, exceptional, authentic and united in nearly 40 different regions globally. Our people are the heart of our business, and they make Navico Group the great company it is. They all play a fundamental part in enabling us to achieve sustainable growth, continue to enhance the user experience, deliver an unrivalled ecosystem, and increase brand loyalty. We are committed to bringing great talent into our business, as well as retaining and developing our existing colleagues, with the potential to be tomorrow’s leaders of Navico Group.
Our Values:
- Innovative – We thrive in a culture that transforms a vision into a reality.
- Driven – We have a passion for our work and the ability to deliver.
- Exceptional – Our commitment to integrity, safety, quality, and continuous improvement.
- Authentic – We work together and care about people at an individual level.
- United – We are stronger together as ”one Brunswick”.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Brunswick is committed to providing a workplace that offers equal employment opportunities based solely on merit. Therefore, discrimination based on race, color, religion, sex, national origin, disability, veteran status or any other protected status under applicable local, state or federal law is not tolerated.
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